Kia Forum banner

New TSB:TECHNICAL SERVICE BULLETIN AFTERMARKET OIL FILTERS

1 reading
77K views 74 replies 38 participants last post by  pemdas1972  
#1 ·
Engine
All
NUMBER
DATE
114
February 2012
TECHNICAL SERVICE BULLETIN
AFTERMARKET OIL FILTERS
During engine research & development, the mechanical engine lubrication system is designed to operate at specific volumes and pressures to keep the reciprocating & rotary components properly lubricated. Kia has assigned specific guidelines for the use of oil filters (Cartridge / Spin-on) and oil viscosity to conform to; filtration, leak down, oil flow rate and pressure variations, and to keep the lubrication system at optimal performance. The use of aftermarket oil filters / o-rings / improper oil viscosities could result in less than optimal filtration, leak down, oil flow rate and pressure variations due to different oil filter designs and construction. Some of the symptoms and concerns that may arise with aftermarket filters / wrong oil viscosities include but are not limited to:
• Valve Train Noise • Low Oil Pressure With Warning Light On • Engine Knocking Noise Kia does not test or approve any aftermarket filters and only recommends the use of Kia genuine parts that are designed to operate at the specifications set forth during engine lubrication design and testing. If the engine oil has been changed recently and a noise condition has developed, perform an inspection of the oil filter and or Customer oil change maintenance records to help you in determining if an aftermarket filter or the wrong oil viscosity was used. If the vehicle is equipped with an aftermarket oil filter, perform an oil change and filter using the correct oil grade / viscosity and a replacement genuine Kia oil filter at the customer’s expense. It is always best to use the electronic parts catalog, search by VIN to obtain the correct oil filter P/N; this will avoid confusion and possible engine damage. Note: Customer concerns as a result of incorrect oil viscosity or use of aftermarket oil filter should not be treated as a warranty repair and any related damage is not warrantable, nor is changing the engine oil and filter to isolate this condition.
Kia OEM Oil Filter Showing Relief Valve
Aftermarket Oil Filter
• Cold Start Engine Noise (2-7 seconds duration) • Idle / Cruising Speed Engine Noise • Whistle Noises
 
#9 ·
This is a section from the Magnuson-Moss Warranty act:


Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[2]
It is my understanding if they do they are required to provide, free of charge, the parts needed to maintain the warranty.

If a part is labled as "meets or exceeds" you should be able to use it. If it fails, you then need to take it up with the part manufacturer.
 
#38 ·
This is a section from the Magnuson-Moss Warranty act:




It is my understanding if they do they are required to provide, free of charge, the parts needed to maintain the warranty.

If a part is labled as "meets or exceeds" you should be able to use it. If it fails, you then need to take it up with the part manufacturer.
NSTOOLMAN1 IS CORRECT. Filter manufacturers build their filters to satisfy the respected warranties of the car manufacturer and will state the filter required for the particular auto. Read the catalog or request the correct filter before purchasing. I have talked to a representative of the Magnuson-Moss Warranty act and to the service manager at my dealership, and the factory rep and the filter manufacturers about Kia telling or insinuating the cars warranty requires the Kia filter. I resent them telling me this and especially telling my wife. If Kia wants their filter on my car, then let them pay for it!
 
#11 ·
Found that too. I'm going to check what the dealer wants for an oil change after I've used my second free one. Compare that to what the much closer Walmart wants using my supplied filter. Used to always change my oil myself but as I've gotten older I just use Walmart. 10 years so far without a problem.
 
#12 ·
This is actually an old bulletin that they renewed to apply the new Sorentos. The original bulletin came out a few years ago. There are 2 main reasons it came out.
1. Correct oil flow is extremely important to the CVVT system. The components of the CVVT system are delicate, and poor oil supply could cause component damage as well as performance issues.

2. The o-rings supplied with aftermarket cartridge oil filters are not always the correct size, and can cause low oil pressure issues and oil leaks. Not changing the o-rings during an oil change can also cause this.
 
#17 ·
I only use the KIA filter that cost $2.00 more than the aftermarket. I use 5-20W Mobil One synthetic oil for almost 2 years now. When we purchsed our 2011 Forte 4 door, I was not able to get an appt. for the first oil change at the KIA dealer because they were too "busy" . I was referred to a Plymouth/Dodge dealer for the oil change. The company owns a few different dealerships. I had the oil changed, drove it till I reached the 3000 mile mark. When I went to change the filter, the oil filter wrench was too large for the filter. I was puzzled about this, so I looked and behold, they use a MOPAR filter that was smaller than the KIA filter. They also did not replace the aluminum crush washer on the oil bolt. I had to find a oil filter wrench - 2 1/2 size. I kept the used MOPAR filter in the KIA filter box so if any problems arise, I can show that the service was done at a KIA recommended dealership. Both of my 2011 -Sorento and Forte use the I4 filter. When I went to the KIA dealer for a tire rotation, I mentioned this and the service manager sad " The engine did'nt blow up", and was laughing about it !!!!!
 
#19 ·
It is a bit difficult to understand the gripe about cost, in that the dealers are now touting the longer period between oil changes, so less changes to begin with. The actual price of using the OEM filter is sort of moot. However, having had an '02 Honda CRV that plugged up the servo from the wrong viscosity oil in use, I'd just as soon be all the more cautious with our new Soul. I don't mind letting my dealership do the oil change and forget about ruining my drive way or dumping the mess. I'm getting too old to enjoy layijng down on the cement and changing oil these days. The down side of not using the correct oil or correct filter has already hit home with me. An engine flush and swapping over to the correct filter and oil put the Honda back on the road, but it could just as well not have, too. No fun and certainly not cheap to learn the hard way that you mucked up and engine, thinking you would save a few bucks.

I can change out my own filter and oil, but I am just too arthritic to want to go that route these days. More power to those who still can. I can attest to the damage that can happen if you use the wrong parts or oil though. I hope to avoid that situation again in the future. It was labor intensive and not cheap to get the old Honda back on the road, so I'll play it safe this time around.
 
#20 ·
Why are you guys worrying about a $5 difference for every 7500 miles? You buy the approved KIA filter and not worry about going to court if a problem results w/in the 100K warrenty. Good luck trying to get satisfaction from a non company filter maker if it fails. You note that a few v6 engine oiling problems seem to be caused by incorrectly designed aftermarket filters. This is not an old Ford 5.0 engine! The KIA company is putting you on notice.
 
#22 ·
We've had a lot of CEL at the shop because of aftermarket filters. Until someone comes out with one that meets the requirements, it's safer to just get one from Kia directly. They're only ~$8.
 
#24 ·
Just FYI for those reading... I looked at the Ebay link and without checking part numbers, those look like they might be the 4-cyl oil filters, not the V6 cartridge filter.
 
#26 ·
Ford has doen this BS dance with its customers, but they got burned when a man was a engineerer and they told him his oil filter and oil did not meet their standards, wheel he proved them wrong and proved it was part failure. It a part says meets or exceeds OEM then by golly damn it it does and no one can prove others wise. I have always used aftermarket parts for oil filters but always used Fram, Fram does meet and exceed OEM. Not all OEM parts are the best to be honest as they can have a high rate of failure as well. :)
 
#31 ·
Probably slid something in on the contract about it and I just didnt read it. Either way I don't mind getting the oil done for sure. I did buy a 2011 when they were flooded with 2012. Maybe that was the incentive they used....

Unless they improve resell values drastically I cant see buying another one once this one is dead. Worse beating than my Nissan, and I didn't know that was possible. It was a Titan that got 13mpg on a trailer.
 
#32 ·
I have changed my oil twice on my 2012 V6 Sorento and have used the WIX aftermarket filter with no problems. On the box it states that the product meets or exceeds OEM requirements.

If KIA is saying only to use their filter then per the Magnuson-Moss act they must provide the filter free of charge. Here is the actual wording and waiver requirements.

(c) Prohibition on conditions for written or implied warranty; waiver by Commission

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if—

(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

(2) the Commission finds that such a waiver is in the public interest.
 
#36 · (Edited)
If KIA is saying only to use their filter then per the Magnuson-Moss act they must provide the filter free of charge.
No. Kia is saying that if engine damage is caused by an aftermarket filter, they they won't pay the warranty claim cost. The engine warranty is not void if the aftermarket filter doesn't cause the problem. Aftermarket products that meet the manufacturer's specs do not void the warranty. For example, many car makers sell oil with their brand label on it. You don't have to use that oil; you can use any oil that meets the spec the car maker tells you to use.

Engine makers do not publish the specs for the oil filters. Filter makers reverse engineer the OEM filters. They then either make a filter to meet those standards or they pick one from their existing catalog that they feel is close enough. It usually is. If it isn't, then legally the filter maker is responsible for any damage it causes. Good luck proving that point and getting any money from them.

Kia said, "The use of aftermarket oil filters / o-rings / improper oil viscosities could result in less than optimal filtration, leak down, oil flow rate and pressure variations due to different oil filter designs and construction."

Mark, posting as Cobra259, works at the parts department of a Kia dealership in Michigan. He sells Kia parts mail order at good prices. KLRman, if you have a mail drop in Blaine or elsewhere near the border (UPS Store, etc.) he can ship to that at low cost and no customs concern.

Here's an example of filter differences from two top quality filter makers, WIX and Baldwin/Hastings. WIX uses an internal bypass valve rated at 8-11 psid. Baldwin's bypass valve is 20 psid. I have used filters from these companies with excellent results for years, and I have no idea which is closer to Kia's own filter. Fram lists their's at 9-15 psid. Purolator, 12-15.
http://www.wixfilters.com/Lookup/PartDetails.aspx?Part=51334
http://catalog.baldwinfilter.com/Pa...2013&Make=KIA&Model=Sorento&Desc=Sorento+4-2359cc+(2.4L)+FI&DisplayBackButton=0
(Pounds per square inch differential is the difference in the pressure entering the filter and the pressure exiting the filter. For example if the pressure in is, say, 60 psi, and the pressure exiting is 50 psi, then there is 10 psid. 8-11 psid shows that the valve begins to open at 8 and is fully open at 11. The internal bypass is necessary often because cold oil is too thick to pass through the fine pores in the filter media, and necessarily rarely if the media is clogged with crud. It is a big problem if the filter media tears due to excess pressure and bits of media plus all the filtered-out crud enters the engine.)

The cartridge oil filters on the V-6 don't have the internal bypass valve as part of the filter assembly like most spin-on filters have, but they do have specs for gaskets, filter media flow rates, filtration efficiency, etc.
 
#37 ·
I always buy my filters from the dealer. They give me the wholesale price, which is about $6.50. They also log the purchase into their data base, associated with my name, so there is a record that I bought the filters from the dealership, should there ever be a warranty issue. I don't anticipate any problems with this engine, unlike my Rio, which had a defective timing belt that crashed the engine at about 55,000 miles. Kia replaced it under warranty, but I had to fight them for a month or so before they honored their warranty.

As for oil, I use Pennzoil Ultra 5W20. I've also used Pennzoil Ultra 5W30 in the past, with absolutely no issues. If you plan on keeping your Kia for a long time, synthetic is the only way to go.
 
#75 ·
This is just another way for the dealer to make money. I have used all kinds of brands of oil filters and never had any problems that were oil filter related. I also have a Hyundai Santa Fe with over 215 K and used all sorts of filter brands. Kia does not make their own oil filters. They outsource to another manufacturer.