I have a 2021 Sorento SX. I was wondering if anyone is having any transmission issues? My car has currently been sitting at the dealership for 60+ days awaiting a new transmission. Transmission failed at 3,200k miles. If so, has anyone had luck receiving a transmission?
Transmission failed - DCT failures/ manufactured date - SA502A ECU update
Emily106
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This sounds exactly like what mine was doing. It did show a warning light as described above but there was nothing I could do at that point considering it was just stuck in neutral. Mine did not recover after turning the ignition off and remained in neutral. It was then towed to the dealership and I was informed it needed a new transmission. This is only one of the problems I’ve ran into. All of the oil also leaked out of the car in my driveway when it only had 146 miles on it. This was a bad seal on the turbo. Definitely dangerous vehicles.
Yes, I'm sure others have had this problem.
Something similar happened to me years ago so when I was told it would be weeks before the needed part would arrive. I asked the service manager to provide me with a loaner. (He did) Why should a customer suffer when getting the part is not his problem? Strangely, the part miraculously arrived 2 weeks sooner than first expected. This MAY be an incentive to get your part shipped sooner so the dealer can get his loaner back.
and how many others had tranny problems that are not on this forum
True!
Got my car back Friday after a couple month at the dealership waiting for a new transmission. And I gotta say, I feel a difference. Before I took it in, it was leaking oil and had a delayed acceleration and a slight jerk to it. With this new transmission, it seems everything is smoother on the acceleration. So far the new tranny has been good. Hope to see no more problems with it cuz it is a good car and a nice looking one at that. Only negative about this whole experience was the wait and kias customer service was horrible.
At what speed do you have jerky shifts? I have a 2009 BMW M3 with a DCT wet clutch. You will have jerky operation at low speed. It is normal. I have 109k miles on mine and it shifts perfectly except for low speed.
DCT and CVT are not newer players. DCT use started in the early 2000s and CVTs have been around for 30+ years.
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Correct, CVT has been around for many years, but until recently they were limited to small vehicles, like scooters.
Mini used CVT for a while and have abandoned it due to ongoing issues.
CVT Transmission Failure – The Haus - Independent Mini Cooper & BMW Repair (thehausauto.com)
DCT's started appearing on vehicles from around 2000, as you say, but that is relatively new to the market compared to the regular auto and manual transmissions.
They are also much more problematic, but I expect their issues are easier to resolve and will be around longer and in greater numbers than CVT.
What You Need to Know about Ford's PowerShift Transmission Problems (caranddriver.com)
Report: Ford knew about problems with its dual-clutch transmission and ignored them (autoweek.com)
@Emily106 have you gotten the car back? Did you decide to go the Lemon Law route?
I have a 2021 Sorento SX Prestige X-Line that has been at the dealer for 3 weeks for a failed transmission. The vehicle has a ton of paint issues too. In MA, we can start the Lemon Law process after 15 days out of service and 3 service visits (car is on the 4th and 20 total days in the shop). They have 7 (lawyer said realistically 9) days until by law its a lemon. Kia Corporate has not responded to any of my communications with them thus far
I have a 2021 Sorento SX Prestige X-Line that has been at the dealer for 3 weeks for a failed transmission. The vehicle has a ton of paint issues too. In MA, we can start the Lemon Law process after 15 days out of service and 3 service visits (car is on the 4th and 20 total days in the shop). They have 7 (lawyer said realistically 9) days until by law its a lemon. Kia Corporate has not responded to any of my communications with them thus far
Yes I received it back after it being at Kia for 63 business days the third time. I had issues prior to this also. They didn’t attempt to start working on it until a lawyer was involved. Even though I have it back, Kia still agreed to buy it back. I feel this is this best thing for me because we had several issues besides the transmission. In my opinion these cars are definitely lemons. I would move ahead with the lemon law if you can. Spend your money on something that is dependable. The Sorento’s are definitely nice but not worth the headache.
2020 Kia Sorento SX, 2023 Hyundai Kona Sun Leather pkg. Former 2014 Kia Rondo EX Luxury,
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I've always been leery of a new generation car due to the issues not being worked out (it's why I got the 2020 Sorento last fall instead of waiting for the 2021, which to me looks like a nicer car than my 2020). But these issues with the dual clutch transmission are worrying. I've been looking at the possibility of a Seltos that I think uses a similar transmission that seems to be having issues too. I'm seeing transmission complaints over on the Hyundai Forums too.
I wonder how widespread this is, vs a forum selection bias thing?
I wonder how widespread this is, vs a forum selection bias thing?
Go hybrid or plug-in. They use a traditional 6 speed auto.
The plug-in version also uses the dual clutch transmission.
You spend 40 grand and the transmission is fine. What do you do? You probably pay no mind and go about your day driving.
You spend the same money and the transmission is toast. What do you do? You tell the world.
Point is, yes sure there are some that are having issues. It's just always far more likely that people will post everywhere with a complaint rather than their positive review.
That is incorrect. 6 speed AT. Even the use manual lists it as a 6AT and the fluid required is standard AT fluid.
No, yours is a lemon
I have the 2020 Sorento SX, and I have no low speed issues with the shifts. AAMOF, the DCT is the smoothest shifting transmission I've ever had except for the Nissan CVT. I know the Nissan CVT is reputed to develop issues in the 70-80K range, so with 50K on the clock, I'll probably look to upgrade that next year.
I believe the 2020 Sorento SX comes with an 8 speed AT, not a DCT
That is interesting. When we picked up our phev there was a tag on the gear shift explaining the DCT and what to expect. Now I might just climb underneath and look for some part numbers.
Mine was in the glove box. I'm almost 99% sure that was a mistake. I've driven 3 other dual clutch transmissions and you can tell the difference compared to a standard auto. Unless the hybrid system is some how masking the operational characteristics.
The PHEV (and the regular hybrid too, I believe) is available only with a traditional 6-speed automatic transmission. There is also no gear shift lever - instead there's a rotary dial. If that doesn't describe your vehicle, you might want to double check that you also have a charging port on the passenger side, opposite the fuel port on the driver's side...
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