[Mr. Wigglesworth]

Thought I would post my (good) experience here.

22' Sorento SXP X-Line with about 15,000 miles on it. May 2022 build date. Finally decided to take the car in to have the recall work completed for both this recall and the trailer wiring recall. Figured that by now the dealers have done a few of these and should know what to do, or not do, when it comes to re-learning like others have had issues with prior in this thread. Ended up being the first Sorento to ever get this recall work done at this dealership... how I don't know...

I knew the code was not active on our vehicle, and we were experiencing no issues with the transmission other than the little jerky behavior at stoplights and while backing up at slow speeds, but this was of no concern to me, my other car with a standard automatic trans is just as jerky in downshifts sometimes.

Dealer had to keep the vehicle overnight as they ran into issues with the trans oil pump communicating with the tech's tablet during the transmission relearn/bleed procedure. Tried it again the next morning with a different tablet and the pump responded and recall work was completed.

Got the car back later that day and I finally got a change to drive it this weekend. I will say, the shifting is much improved over the prior software, and while still there, the jerkiness is much much less in reverse and at stoplights in traffic. The difference between sport mode and comfort mode is much more noticable and makes it even more fun to drive in sport mode. I didn't like sport mode before because I felt like it was too jerky while shifting and over revved. But now it is crisp shifting and pulls strong all the way through the gears and seems to stay in the power band.

Hopefully this is the end of this recall for us, but if not, I trust that the warranty will cover us for the majority of the time we own the vehicle.

 

[mb123-TX]

2022 SXP XLine Transmission Replacement Timeframe (Nov ’23)

I was just wondering what kind of time frame I will be waiting for a transmission. I got my Sorento in Feb of ’22 and only have 16,000 miles on it. I had a 2014 before that with zero issues.

Last week I got the P1C2D code after my engine light came on. The Dealer took a week to diagnose and get approved to replace the transmission. They did provide a loaner so at least I have transportation while I’m waiting but could not give any idea as to when the transmission would arrive. They said there was a back order and would be shipped from Korea.

I see the previous post on Oct 11 from Wigglesworth that showed a very quick transmission fix but was not sure what the model year was for that vehicle.

Thanks.

 

[bnwguy]

Years 2021, 22 and 23 all have the same transmission.
From KIA "eight-speed dual-clutch transmission is also standard""
My permission to replace transmission with an e mail to kia support was approved the next day.

 

[WaterRat]

Add our 2021 x-line to the list of MIL code P1C2D. Bought it new and had all recalls done including fluid pump and software update. We’re at 43k miles and no advanced warning of an issue. Ram an errand and when we went to leave, got the MIL on start. Then driving it was doing the over rev without shifting. I would take it up to 2500-3000 rpm and let off the gas, then it would shift. Nursed it to the next stop about 6 miles away and had dinner. After dinner the light was still on but transmission started behaving normal. Next day went to breakfast and was fine going but then did the over rev thing again on the way back home. Stopped to have the code read and brought it home. Haven’t tried driving it again. Wife texted our service advisor and called this morning. Immediately said they were very busy and probably 2 weeks to even get us in.

With the recalls and now this, she’s 90% that she just wants to sell it after the fix. This car was too damn expensive to have all these failures.

 

[undy]

Chevy's new C8 Vette's DCT is having quite a few problems too. Industry wide, the DCTs are having quite a few problems.

 

[bnwguy]

Chevy's new C8 Vette's DCT is having quite a few problems too. Industry wide, the DCTs are having quite a few problems.

Kia's transmission itself is really good.
The problem was a sub contractor cut corners on the soldering process of a control module. This causes the software to attempt to disconnect the transmission. If it wasn't for the faulty board this transmission would be very reliable. Anyway that's my opinion. But Kia should have had better inspections and quality control over the contractor.

 

[Tripplec]

As in many posts above 4 cyl engines are no match for these vehicles. Too heavy etc Turbo's don't have a good track record and useless if you're planning on keeping it beyond warranty. Few if any turbo are bullet proof and CND warranty is a joke for those engines as well. Way too much money to spend and risk it all when they go.

 

[bnwguy]

If you want a car to last over 100K miles buy a Toyota or Lexus, they have the best Consumer Reports Relibility records.

Most people I know don't keep a NEW vechiel over 100K miles. Many cars start having problems past that milestone.
I have 23,500 runs great.
Except for the transmission control module problem no other other problems

 

[Mr. Wigglesworth]

...and Now For Something Really Different!

There has never been more of a fan of the MQ4a generation of Sorento than yours truly; I love the 2.5T engine & the DCT!

I've been watching all the talk about the DCT since the beginning, and hoped mine was the exception ...NOPE!

2 weeks ago this coming Friday, I hopped in the Sorento, and when I started it, the MIL remained lit...uh-oh! I started driving it, and I noticed it wouldn't upshift; if more throttle was applied, nothing more happened, no engine over-rev or upshift. I was about to pull over, and then it finally upshifted. So I carefully drove home; about 10 miles.

Got home and hooked up the scan tool. Uggh. The dreaded P1C2D03 DCT code. The service bulletin flow chart says that upon observing this code, the next step is to replace the transmission.

With a heavy feeling in my gut, I called the dealer, who advised me to call Kia Roadside Service to get it towed in. I expressed to him my concerns over what I had read in these forums about unavailability of the transmission, and he said if that happens, they'll certainly put me in a rental car. ( I didn't even ask)

After they confirmed that it would need a transmission, he called me and said they are shooting for having it back to me in a week; several transmissions are in stock in the US.
Sure enough, I got a call the following Friday advising me that my car was ready. Picked up the car, and drove the long way home to check it out thoroughly, and all is well!! When I got home, I popped the hood and also crawled underneath to verify everything. Looks good, and is definitely a new-looking transmission. They actually use remanufactured transmissions for this replacement, which doesn't bother me; all the internal wearing parts have been replaced. Mostly just the case and some hard parts reused, and those are hot-tanked and inspected. This is more or less industry standard.

The funny part is that the day I had it towed, I let my emotions get the best of me, and went out to car dealers checking out possible replacements, thinking that I had lost confidence in my Sorento. The closest thing that I liked was the Chevy Blazer ( which was also my 2nd choice when I bought the Sorento in 2021) I test drove one with a V6; the 4-cylinder is a dog. Bottom line is that the Blazer seems unrefined and really cheap inside, plus the back end looks like any other Chevy SUV (think Equinox 😜). It's got decent power with the V6, but it's all at the top; not at all like the flat, linear torque pull the Sorento has. I knew I'd never be happy with it, plus they're way overpriced for what you get. Every other make, domestic & imported, lack the power, fuel efficiency or good looks (subjective) or all of the above, of the Sorento, and are overpriced on top of all that. Came back home and decided to just be content that they'll get it sorted with the Sorento DCT. Kia has made 100s of thousands of these, and it's still only a relative few that have failed, not to mention that the failures are within a limited production run.

Got it back in the garage, and very happy with my decision.

Manufactured date: NOV 2020
8,600 miles at time of failure (I'm retired & a homebody 😁)

Big shout out to Taylor Kia in Sylvania, OH; service writer James Snyder. Since we bought our first Sorento there way back in 2012, the service department has always been exceptional.

Update June 2024....

The new transmission has been great, and I've not had any problems of any kind with the vehicle since. I don't think I fully realized it when I first had the transmission replaced, but the original jerky-lurchy feeling when parking or backing is gone. It still feels like a manual transmission from a dead stop, but it feels like a driver who knows how to use a clutch instead of a new driver, if the analogy makes sense.

I'm very glad I stuck with it.

 

[papabear21]

Made an appointment to take our '22 SXP X-Line sitting at 57k for possibly the transmission. Been making a very loud whirring/grinding noise the past week, and its getting louder. But no CEL or codes, the car drives fine, shifts into every gear. But you feel the grinding in the shifter too, thought it was a wheel bearing at first, we'll see what they say...

 

[papabear21]

UPDATE** Dealership called me back, Transmission was grinding itself to death, they heard it by just driving around the parking lot. They drained the fluid and chunks of metal were coming out. But just like others on here the transmission is on back order, but they will be providing us a loaner while we wait! I’ll try to get pics of the damage when I go get the loaner tomorrow.

Some pictures the tech sent me.