Bought a Sorento EX a month ago. Feels good, drive it around, until last Saturday. A stone flew through the lower grill of the front bumper and hit the radiator. I didn't hear any sound, nothing wrong from the dashboard, no high temperature. However, I saw pink fluid around the front bumper and identified the coolant leak and a dent on the radiator. Also, the coolant level was dropping.
The EX got towed to the dealership (couldn't risk driving, it may cause engine overheat). They said it will cost ~$1,000 and would not be covered by the warranty. The worst thing is that there are no parts for this new-new model, and the service advisor told me there was no estimated time to order the new radiator. Who knows how long should I wait for that?
The space of the front lower grill is 'massive'. I also found other smaller dents and dead insects. So I believe Kia made a bad design to protect the radiator.
So here is my warm advice. Please look at your radiator and find out if your radiator got hit already and install a radiator guard to prevent similar trouble like mine.
The EX got towed to the dealership (couldn't risk driving, it may cause engine overheat). They said it will cost ~$1,000 and would not be covered by the warranty. The worst thing is that there are no parts for this new-new model, and the service advisor told me there was no estimated time to order the new radiator. Who knows how long should I wait for that?
The space of the front lower grill is 'massive'. I also found other smaller dents and dead insects. So I believe Kia made a bad design to protect the radiator.
So here is my warm advice. Please look at your radiator and find out if your radiator got hit already and install a radiator guard to prevent similar trouble like mine.