Totally agree with jfischer.
it does happen to me sometimes as well, welcome to the world of kia motors.
Totally lack of quality control for certain crucial features as brakes, for a nearly $30K vehicle it shouldn't happen, my other car kia soul! had same issue its first 1K miles, took it to service and hasn't done it again in almost 4K miles. Again guys this is totally unjustifiable mainly due the fact I do drive in a very conservative way, extremely conservative way I must say.
I don't even want to imagine a reckless and irresponsible person driving a kia vehicle, it might fall apart in less than 30K miles!.
For the same price I should have bought a hyundai veracruz GLS or a preowned BMW X3(fully covered, including oil changes and everything you can imagine, including brakes but the tires). Being my 4th kia vehicle in 4 years, I have no excuse to blame anyone but myself for it. I never learn.