Kia Forum banner

Apple Carplay connection problem

5.9K views 7 replies 5 participants last post by  Zazoo  
#1 ·
My wife just got her 2023 Soul EX and the Apple Carplay won't connect unless the phone is plugged into the usb port. We've checked and double-checked the bluetooth and she's already tried to delete and reinstall her phone from the car. Does anyone have any other ideas we can try?
Thank you
 
#5 ·
My wife just got her 2023 Soul EX and the Apple Carplay won't connect unless the phone is plugged into the usb port. We've checked and double-checked the bluetooth and she's already tried to delete and reinstall her phone from the car. Does anyone have any other ideas we can try?
Thank you
At least yours works when plugged in........
 
#8 ·
you should be able to listen to music on apple car play using blue tooth, but if you want to see the screen and use maps etc, you have to have the phone plugged in. i heard that there is a dongle you can get on Amazon that you can plug into the car and then your apple car play will connect using blue tooth, without having to plug in the phone and can use all features of apple car play.