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2021 kia sorento wont turn over

9.7K views 35 replies 10 participants last post by  ptolalibertad2  
#1 ·
I have a 2021 kia sorento 64000 miles. No codes, no lights in dash. It just started last week randomly, not wanting to turn over. I got in, push to start, all the light, radio.. everything came on but it wouldn't start. I kept trying it until it finally started. I changed my key fob battery, went to autozone to have the battery, starter, and alternater tested.. all passed. This is the second time in 7days this has happened all of a sudden. Anyone else having this issue??
 
Discussion starter · #3 ·
Will be checking for any codes this evening. But it just happened again for the third time. It said it didn't detect the key fob. Then flashed I needed put the key fob up to the start button. I did that and it started. Could something be wrong with my button or fob, mind you i did put new batteries in both fobs? I have two.fobs, this happens with both fobs.
 
Discussion starter · #6 ·
Ah! that would be an immobilizer issue, when it does not turn over do you have a KEY symbol on the panel ?

The only symbols on the dash when it doesn't turn over is a check engine light and for some reason the tire pressure light, and im guessing the Immobilizer light (car withkey inside). Then it flashes to check the tires. Even though the tires are fine.

When I am finally am to get it to to start, there is no symptoms or anything on the car. Everything goes back to normal.
 
Discussion starter · #8 ·
Okay so.. no codes..no nothing. It has now been happening randomly wkly now. Seems to be more often. The only thing I'm getting is a single click I can hear, I'm assuming from under the hood when I'm trying to start it. Maybe a fuel pump? Fuse or whatever for the fuel pump?
 
Discussion starter · #11 ·
Turns out the connector to the solenoid is loose. It needs to be replaced. I'm guessing moisture and hitting bumps in the road is knocking it loose, and causing problems. It's located in a bad spot and the heat from the motor isn't helping.
 
Discussion starter · #14 ·
Actually, it's not fixed. We thought it was the starter/selenoid or the wiring to it. Nope. We gave up, called the dealership and had them check it. They can't find a single thing wrong with it. Go figure. It hasn't done it but once since I got it back from them a few days ago. I have no idea whats going on with it.
 
Discussion starter · #16 ·
I thought this was it because there were no comer comments about it. I've been experiencing this issue since I was 4-5 months into the vehicle, then I bought a new battery and it stopped doing it for a while. A month ago, it happened and last night it happened again... leaving me stranded.
Dang. I wish I had more info to help. We're still desperately trying to figure it out ourselves. It's my primary vehicle and since we don't know what's going on, it's hard to trust it to take it long distances. I haven't replaced anything other than just cleaning up some parts.
 
Discussion starter · #21 ·
You can definitely take it long distance, just DON'T shut it off until you get to your final destination or to a 8h+ stop. I drove mine from NJ to GA 3 months ago without a problem, I shut it off a couple times to refuel and use the restroom, nothing weird ever happened. It's a 13h drive.

I bought my '21 Sorento at 46K miles and the issue started at 57K. Then I changed the battery a few thousand miles later and the issue disappeared, until a month and a half ago when it happened again and didn't start until I got back home 8 hours later. A week ago or two, same issue... ended up towing it home, next day it started right up like nothing ever happened.

I read a post online talking about some Kia Tellurides having the same issue. A lady pointed out they replaced some stuff related to the infotainment system that was staying active even when the vehicle was shut off.
Yeah we live in west tn and went to Atlanta over the wkend. Had zero problems... came back home and mo day morning it wouldn't start again took 4 tried before I got it. Calling the dealership and sending it back again.
 
Discussion starter · #23 ·
Still doing the same thing. Going back to the kia dealership Wednesday for them to look at it again. It now has a new symptom... if I don't turn off the auto start, when I stop at a light or stop sign.. the whole car turns off now and doesn't want to start back.