Not strange, I totally get it. I have been 4 times at this point for this issue, not counting the trip to have new tires put on and a trip for a crack in my steering wheel two days after purchase. I don’t feel like I will feel confident with it even if they find a solution. No one should have this issue with a brand new vehicle.The problem this dealer has with the "nothing seems wrong" argument is I JUST bought a brand new 2020 Explorer ST, which is also an AWD SUV and there's just no comparison in the ride. So, I keep telling them they either have to make it ride as smooth as my AWD vehicle, or it's coming back. They know.....
Check the Georgia lemon laws. In NC, it has to have 4 visits, or 20 days in the shop, then you have to notify KIA that you are preparing to take legal action, in writing, or email. Then they have 15 calendar days to fix the issue. We are now in the 15 days phase. I honestly am hoping they don't fix it at this point. How strange is that???? After replacing the parts they have replaced, you KNOW something else will pop up at some point.