Any luck getting this fixed? We noticed the media screen was frozen on Saturday and by Monday morning the battery was dead. Firestone could not identify a drain and Autozone said the battery is good. Seems like we have the same issue you mentioned.I'm sorry, there's miscommunication here, my fault. I don't have the map/gps uvo. I have the UVO radio with e-Services. I needed to know if I need to load the OS, how to do it and where to find it. Thanks for the help and sorry for the confusion. The dealership said there was nothing they could do. It loads to 60% and stops. Wouldn't turn off or respond to any controls. The soft and hard resets failed. I just assumed it's fried but if not I'd like to fix it.
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