My build date is 8/18/22 and dealer did an update based on SA502B. I’m curious if yours should get that.I just got a 2022 SX three weeks ago and contacted my dealer this morning. Gave them the vin # and they advised there are no TSB's for mine. My build date is 8/22 so this may be something they are fixing on the newer ones.
Not sure, I'm gonna go to the dealer and ask them face to face about this. So far it feels fine. I've had a transmission like this before and this one feels fine to me. It's not a daily driver for me and spends most of the time sitting in my garage.My build date is 8/18/22 and dealer did an update based on SA502B. I’m curious if yours should get that.
I have apparently joined the transmission club. 2021 Sorento EX, purchased 8/21. Made it to 15,500 miles then got the dreaded message to park the car safely, check engine light and P1c2D error code, car won't go into any gear. Many of the same issues everyone has detailed here, surging, no gear in reverse, etc. prior to the failure. Towed to the dealer and of course no loaners are available. Just lovely.
Thanks for the link. I had searched the entire NHTSA site and could not figure out how to post a complaint. My complaint has been submitted although it is slightly different issue with the defective DCT transmission.
Contact you local dealer and ask them. Right now they have only been installing the update on vehicles with transmission complaints as far as I am aware. This update was first released at the end of August.I want to know if my relatively new car HAS this sw update? I would assume that all Sorentos manufactured after a certain date has it? How do I get the answer to this question?
Yeah, I'm having the same issues here after the update. There's an especially loud and audible clunk every time I put it in reverse now also. It jerks the whole car every time.I have a 2022 Kia EX-Xline AWD. Bought in March 2022. Was perfectly fine. Never noticed any transmission problems. From reverse to forward, there was the normal delay in automatic cars, but i don't care about that. No jerking or stuttering at low speeds. No problems accelerating (its not a sports car, so I adjusted to any delay in acceleration).
Went in for my complimentary 6 months oil change, and they installed the SA502A update, and now its worse.
I've got the stutter at low speeds, when decelerating. Also when it goes into auto-off, it lurches and shuts off. Reminds me of stalling a manual car. After gear 2, no problems. But that classic slows speed "DCT" issue is there now. Wasn't before the update. Brought it back to dealer and they checked it all out and said everything is ok and that:
"the car will learn how you drive, give it a week to sort it out" and "That a DCT car, it stutters at low speeds"
Really?? Its a "smart car" with AI? Never knew that? That sounded like "get out my dealership, you have a Kia"
And if its the norm for DCT, why did it not do it before the update?
So I'll see how it goes, but its never great when you leave the dealer with more issues than when you came in.