I just purchased my Sportage Hybrid all-wheel drive. I absolutely love the car, but the ride seems off. It drives like the tires are over inflated. I checked the tire pressure which was right on. But when doing that I noticed that my right front wheel had a strip of weights over 7 inches long. I worked in a tire shop as a teenager and I'm sure that when a tire required this much weight, we sent it back to the manufacturer.
I decided to call Good Year Corporate customer service. The rep was a little non-committal but basically agreed with me that the highly weighted tire should go back to Good Year. He went on to tell me that the ride problem could be because these Good Year tires are very basic passenger vehicle tires and not designed for use on SUVs or 4-wheel drive vehicles. I have an appointment with my dealer next week to have my tires "evaluated."
I'm really surprised that Kia would mount this tire vs sending it back to Good Year if they are concerned about their initial quality surveys. I did call Kia Customer Service and the rep created a case and inferred that Good Year was the warrantor of the tire. I explained that I would not be going to Good Year as this was a faulty part installed by Kia. I'll post an update with what my dealer says next week. If the dealer and Kia do not address both issues, I plan to purchase new 4 new Pirelli Scorpion AS Plus 3 tires. The vehicle is too nice in every other way to drive with poor tires. This brings me to my next question. Can / should I go up a size or stick with the OEM size which is 235/60R18 103H?
I decided to call Good Year Corporate customer service. The rep was a little non-committal but basically agreed with me that the highly weighted tire should go back to Good Year. He went on to tell me that the ride problem could be because these Good Year tires are very basic passenger vehicle tires and not designed for use on SUVs or 4-wheel drive vehicles. I have an appointment with my dealer next week to have my tires "evaluated."
I'm really surprised that Kia would mount this tire vs sending it back to Good Year if they are concerned about their initial quality surveys. I did call Kia Customer Service and the rep created a case and inferred that Good Year was the warrantor of the tire. I explained that I would not be going to Good Year as this was a faulty part installed by Kia. I'll post an update with what my dealer says next week. If the dealer and Kia do not address both issues, I plan to purchase new 4 new Pirelli Scorpion AS Plus 3 tires. The vehicle is too nice in every other way to drive with poor tires. This brings me to my next question. Can / should I go up a size or stick with the OEM size which is 235/60R18 103H?
