Been there morethan once...... I hear ya!! And feel your pain!
Rally,Youll be lucky 2..
Heres my worst case story.
Long time ago, probably 4 years ago, when kfx was kia-fx, I bought 1 of the first headers that was made. I paid like 400 for it and it took like 6 months to get the thing.
Its bad enough to find aftermarket goodies for these cars, you finally find some but are lucky to parts you order. Or you get lied to, told stories ect ect just to get things..
If you were a seller on ebay and did this youd have the worst feedback on ebay.... Its no wonder they dont expand there business to there. Cause they just couldnt do it..
Very well put.....The point is bill, why do you continue to make people wait for product? If you have none in stock LIST it on your site that there will be a wait. Is that all that hard? No.
2nd Bill it dont matter whether its your supplier or you, people are buying off YOU not your supplier, so wouldnt it be nice if you ran the business right and stated that there will be a wait.
Would you go to the grocery store to get food, and pay for them thinking you could just get it then the store say awww wait its not in stock you gotta wait. same deal different senario...
You get the point?
If you would have simply said to this poor guy IN THE BEGINNING that it would be a few months I bet he could have put his 85 bucks to something worth while, while he waited..
Like Ive said many many many times over. 15 minutes of editing your site can save a hell of a lot of angry people...That is fine and dandy... like I said.... I understand the problems! Just alter the order pages to show whether an item is in stock or not! It would save you guys a lot of head-aches and angry phone calls...