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2016 Kia Sorento SX, 2017 Ford Fusion SE 2.0 Ecoboost, 2001 Ford Ranger 4.0, 2000 BMW Z3 2.3
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26 Posts
So, just drove our new to us 2016 Sorento on the highway for about an hour and experienced this. Got through the first couple of pages and thought, "Man I hope there is an answer to this." Wow... another trip to the dealer. Thanks for the TSB.

Update 02/27/20

Got the vehicle back from dealer and they updated the software. We'll see if it comes back.
 

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2016 Sorento SXL front wheel drive v6 auto
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21 Posts
I just took my 2016 Sorento SXL to the kia dealer today. They drove the car and told me it needed a complete replacement of the steering gear assembly. They gave me an estimate of over 4000.00. I do have the Kia extended warranty. They are going to call tomorrow to see if it will cover it. It called PPL or somrthing like that.
 

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2016 Sorento EX V6
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600 Posts
My dealer replaced components in the steering rack under warranty at 70,000 miles. I had it in there twice before while in warranty for the sticking issue. I had contacted corporate KIA too this most recent time as I was going to do everything I could to not pay for a know problem with the car and they were very responsive.

The part is not updated from the original so it may well have the same issue down the road but hopefully they get this figured out sooner or later. It has been about a month and so far so good.
 

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2016 Kia Sorento SX, 2017 Ford Fusion SE 2.0 Ecoboost, 2001 Ford Ranger 4.0, 2000 BMW Z3 2.3
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26 Posts
Been about a month since we got just the software update. Issue has not reoccurred.
 

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2016 Sorento SXL front wheel drive v6 auto
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21 Posts
My MPP warranty is paying to have the steering unit replaced. I pick up the car tomorrow.
 
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