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A 6 MPG exaggeration on the Soul!

Hyundai/Kia to Correct Overstated MPG Claims as Result of EPA Investigation

WASHINGTON - The U.S. Environmental Protection Agency (EPA) today announced that Hyundai Motor America and Kia Motors America will lower their fuel economy (mpg) estimates for the majority of their model year 2012 and 2013 models after EPA testing found discrepancies between agency results and data submitted by the company.

The auto companies have submitted to the EPA a plan for cars currently on dealer lots to be re-labeled with new window stickers reflecting the corrected mileage estimates. The mileage on most vehicle labels will be reduced by one to two mpg, and the largest adjustment will be six mpg highway for the Kia Soul.

"Consumers rely on the window sticker to help make informed choices about the cars they buy,' said Gina McCarthy, assistant administrator for EPA's Office of Air and Radiation. "EPA's investigation will help protect consumers and ensure a level playing field among automakers."

At its National Vehicle and Fuel Emission Laboratory (NVFEL) in Ann Arbor, Mich., EPA routinely tests vehicles – 150 to 200 a year, or about 15 percent of the possible vehicle configurations – to ensure that their performance matches the mileage and emissions data required to be submitted to EPA by automakers.

This auditing helps to ensure that vehicles on the road meet tailpipe emission standards to protect public health and the environment and that all carmakers follow the same procedures for calculating mileage estimates. EPA conducts both random and targeted audits, based on factors such as consumer complaints.

EPA had received a number of consumer complaints about Hyundai mileage estimates. Through the agency's ongoing audit program, staff experts at EPA's NVFEL observed discrepancies between results from EPA testing of a MY2012 Hyundai Elantra and information provided to EPA by Hyundai.

The agency expanded its investigation into data for other Hyundai and Kia vehicles, leading to today's announcement.

EPA's audit testing occasionally uncovers individual vehicles whose label values are incorrect and requires that the manufacturer re-label the vehicle. This has happened twice since 2000. This is the first time where a large number of vehicles from the same manufacturer have deviated so significantly.

EPA and DOE are updating their joint fuel economy site, Fuel Economy, to reflect the Hyundai and Kia corrected numbers.

For more information, please see: EPA Investigation Prompts Carmaker to Correct Inflated Mileage Claims| Fuel Economy | US EPA
 

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former owner of a 2016 Soul SX 2.0L - Caribbean Blue
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revised figures for Canada

2012 models effected



2013 models effected

 

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Kia and their dealerships should be ashamed and they should be heavily fined. A 6 mile a gallon discrepancy for the SOUL?? REALLY??? REALLY??? Kia claims it was a mistake with a new method of estimating fuel economy???? Bull Shat - they knew damn well they were out right deceiving the customer just to sell more cars. And I am so happy that they were caught red handed. The dealerships knew god damn well that Souls did not come close to the sticker MPG claim, yet they used it as a sales pitch. I purchased a 2013 Soul - MPG claims were a large part of my decision. I do like the vehicle, but the gas mileage is disappointing. Read the posts on this forum and others... many complaints concerning gas mileage. Finally - we now know why..... KIA SIMPLY LIED. It all makes sense now....

Driving style? BULL SHAT Kia - I will give you a driving style: 60 miles per hour on a flat free way from St. Louis to Chicago, cruise control set - driving NONSTOP for 5 hours. Calculated MILES PER GALLON = 28.... (I have done this trip 3 times - same result each time).

It simply makes me wonder whether Kia will honor their 10 year, 100,000 miles warranty, which was another huge selling point of this vehicle. Kia - was that a LIE as well??
 

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as you copied and pasted from the other forum, I'll do the same :D

I'm getting a little tired of people saying that Kia/Hyundai deliberated lied or deceived, there is no proof of this, yes they made a mistake, they acknowledged it and they are compensating you for the error they made. If they were out to deceive you, they could have easily just made the correction in fuel rating and that's it, just left at that. To me, what they are doing is to be commendable, they were not required to do that.

People just speculate what they think happened at Kia/Hyundai, they don't work there, so they don't really know what happened. So your are telling me that no one has never made a mistake when working for a company or business - or have we got a lot of perfect people out there? And if you made a honest mistake and everyone was telling you that you lied and your were out to deceive the business - how would you feel?

Just puzzled as to how you can drive non-stop for 5 hours and not even stop for a break/meal or gas :confused:
 

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Ha ha - well.. I actually wrote that post for this page, and found the other Soul forum that looked like their was more activity... (I wasn't going to retype it!!).

Alright - this is the deal. If the Soul was over estimated by 1 or 2 miles per gallon - I would understand. But 6 mpg? With gas ranging between 3 to 4 bucks a gallon - there is a huge incentive to fudge on MPG. Do you really think that Kia developers never actually drove Kia Souls for any extensive period of time and questioned themselves why they were getting 6 mpg less on highways than Kia marketed? It isn't like they produce a whole run of the these things - quickly send them to dealers to go on sale. They are extensively tested and driven by a whole fleet of Kia people before being marketed. The differential is so high... it would be impossible for them to NOT discover their OWN mistake!!!!

The EPA cracked down on Kia, which forced KIA to make these changes. KIA didn't "fix" their own mistake. If the EPA ignored all of the customer complaints - KIA would never have "corrected" their mistake.

The simple fact of the matter is that they were busted - and forced to acknowledge their deception. Again - a 6 mpg differential is not a "honest mistake"..... and even if it was... why did it take the EPA action to force KIA to correct their mistake??

Great question concerning a 5 hour continuous drive! I am usually late and time my departure via GPS to arrive at my destination (usually the airport) with about a half hour to spare! I need to drive straight through!


as you copied and pasted from the other forum, I'll do the same :D

I'm getting a little tired of people saying that Kia/Hyundai deliberated lied or deceived, there is no proof of this, yes they made a mistake, they acknowledged it and they are compensating you for the error they made. If they were out to deceive you, they could have easily just made the correction in fuel rating and that's it, just left at that. To me, what they are doing is to be commendable, they were not required to do that.

People just speculate what they think happened at Kia/Hyundai, they don't work there, so they don't really know what happened. So your are telling me that no one has never made a mistake when working for a company or business - or have we got a lot of perfect people out there? And if you made a honest mistake and everyone was telling you that you lied and your were out to deceive the business - how would you feel?

Just puzzled as to how you can drive non-stop for 5 hours and not even stop for a break/meal or gas :confused:
 

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One thing I failed to mention.. I love my Kia Soul - and probably would have still have purchased it if I knew the real MPG. My frustration is not with the car.. it is with the large corporate company and their evil ways. KIA makes great cars and a low price - they cut corners (dealerships are generally rated really low compared to other company's dealerships). This is usually a result of part time low paid sales people and staff, etc. The "honest mistake" or "deception" (or some place in between) really makes me question how much fighting I will have to do with them if I ever need warranty work, etc. 10 year, 100,000 miles is a great sales pitch - but will they come up to bat? Hopefully - with sufficient press on this MPG scam - KIA will think twice about how the operate in the future.
 

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some interesting comments. I also owned a Kia Rondo for 4 years, had very little problems, only 4 warranty claims and all taken care of with no hassle. The vehicle was very reliable, not a single mechanical problem, it also got good gas mileage. My dealer has been excellent and I get my service done there all the time.

Just owned my 2012 Soul about a year now and not a single problem and the gas mileage is good too.
 

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I will give you a driving style: 60 miles per hour on a flat free way from St. Louis to Chicago, cruise control set - driving NONSTOP for 5 hours. Calculated MILES PER GALLON = 28.... (I have done this trip 3 times - same result each time).
not sure if by saying this its a complaint, but this does not constitute highway driving with regards the EPA, if you check this chart from their site you will see the average for highway driving is less than 50 mph. On your next trip do the same thing at 55 mph and see what you get

 

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Yes, I am not surprised Kia figures where dud [see my post fuel use] hope we get an EPA check in Australia. conwelpic are you a KIA dealer? yr comment to someone on this forum about how they can travel 6 hrs, between the ages of 23 and 55 I did 10 hr drives with boat, wife,camping gear and part of that time 3 kids, at 67 only do a 6/7 hr drive with wife and caravan. regards Peter
 

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Yes, I am not surprised Kia figures where dud [see my post fuel use] hope we get an EPA check in Australia. conwelpic are you a KIA dealer? yr comment to someone on this forum about how they can travel 6 hrs, between the ages of 23 and 55 I did 10 hr drives with boat, wife,camping gear and part of that time 3 kids, at 67 only do a 6/7 hr drive with wife and caravan. regards Peter
no I'm not a dealer, I also do no work for Kia, just a Kia owner like most of the members - but I do have some good contacts :D
Yes, I've done long drives before too in my earlier days, but usually these days I will stop for a break after 2-3 hours, also you may require gas or need a washroom break. :D
 

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this may help in giving you some idea how the direct competition stack up with the Soul and its new modified EPA readings. Some manufacturers have still not posted 2013 info as noted and all these models are FWD. Note the heights and horsepower ratings

 

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Kia Fuel Economy?!?!

I had just drove my wife's 2012 Soul! from Central Illinois to Daytona Florida @ 75 mph using the cruise and I averaged 27.9 mpg round trip. My driving conditions consisted of flat land, hills & mountains Etc. I would say that 27.9 mpg is still good for the speed I was going and knowing now that I was supposed to only get 28 highway and not the 34 my sticker said, I'm even more impressed.
BUT, This is fuel economy rating is still disappointing because I thought the car I was buying for my wife was more fuel efficient then the one it replacing, even knowing this now she is still very happy with her Soul!.
On the other hand I drive a 2012 Forte LX and though this doesn't stand out in traffic like the soul does it is not effected by this mpg fiasco, The sticker claimed 36mpg and I have got every bit of that during a recent trip to Chicago and home again @ 70mph with cruise. So we will not let this issue hinder our over all outlook on Kia.
 

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Okay... Moving towards the bottom line here, I got the KIA email, followed the link, filled in the blanks and can go to a dealership for mileage verification as early as tomorrow.

My understanding from a news article on this is KIA will give us a debit card with the settlement amount. For me I've driven about 7,600 miles since February, live in Delaware, so I get about $180. HOWEVER, the same article mentioned an additional 15% would be added on. I'm not sure what it's 15% of.

I'm also sure this is a way to be proactive and possibly avoid a class action suit.
 

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I had just drove my wife's 2012 Soul! from Central Illinois to Daytona Florida @ 75 mph using the cruise and I averaged 27.9 mpg round trip. My driving conditions consisted of flat land, hills & mountains Etc. I would say that 27.9 mpg is still good for the speed I was going and knowing now that I was supposed to only get 28 highway and not the 34 my sticker said, I'm even more impressed.
BUT, This is fuel economy rating is still disappointing because I thought the car I was buying for my wife was more fuel efficient then the one it replacing, even knowing this now she is still very happy with her Soul!.
On the other hand I drive a 2012 Forte LX and though this doesn't stand out in traffic like the soul does it is not effected by this mpg fiasco, The sticker claimed 36mpg and I have got every bit of that during a recent trip to Chicago and home again @ 70mph with cruise. So we will not let this issue hinder our over all outlook on Kia.
Remember your Forte is much lower and subject to less wind-drag. The EPA "highway" tests are an average of below 50 mph, so drop the 75 mph to 55 mph and see what you get :D
 

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I apologize for my ignorance. The article I read was so poorly written I could have taken the 15% as 15% of the purchase price. For many owners the MPG rating was at least 15% of their decision. Maybe it's just being in the legal profession but I would have written the article regarding "settlement" terms differently.

Me? Getting ~27MPG combined highway\city is fine. I bought the Exlaim because I can't carry much in my BMW Z4.

I also understand our Kia debit card will continue be replenished as we drive additional miles. I'm not sure exactly how that will be implemented but I assume the service center will give us details at the time of initial odometer verification.

Don't get me wrong. I like the car, it's fun to drive, has all the goodies I wanted, for a good price. I do however fear there will be discussion of a class action suit that will tarnish Kia and Hyundai's reputation. I believe Honda was sued a year or so ago by an individual over this same issue.
 

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I apologize for my ignorance. The article I read was so poorly written I could have taken the 15% as 15% of the purchase price. For many owners the MPG rating was at least 15% of their decision. Maybe it's just being in the legal profession but I would have written the article regarding "settlement" terms differently.

Me? Getting ~27MPG combined highway\city is fine. I bought the Exlaim because I can't carry much in my BMW Z4.

I also understand our Kia debit card will continue be replenished as we drive additional miles. I'm not sure exactly how that will be implemented but I assume the service center will give us details at the time of initial odometer verification.

Don't get me wrong. I like the car, it's fun to drive, has all the goodies I wanted, for a good price. I do however fear there will be discussion of a class action suit that will tarnish Kia and Hyundai's reputation. I believe Honda was sued a year or so ago by an individual over this same issue.
Considering Honda wants to give their owners $0.00, I give Kia credit for creating this program.

On average, I am guessing it will give owners of the Soul $300 a year. Multiply that average ownership of maybe 6 years.

$1,800.

What more do people want?

They are reimbursing owner for their damages.
 

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I agree...

Just as I expected, a request for class action status was filed in California on behalf on
20 -30 owners. So there ya go...
 

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Boy is this going to tweak a few noses:

I did not find the original expected MPG to be that hard to attain, with a little old Yankee ingenuity and some careful driving.
But having said that, I've been driving new cars (Suzuki's) since 2000 and not once was I ever able to get the mileage advertised on the window stickers and I don't know anyone who has.
So I expected nothing from KIA, but am surprised and pleased that they are trying to make things right with their rebate program. I've only had my Soul for a bit over a month and already I'm getting $39 back. That's a lot of beer and pizza! lol

TU :cool:
 
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