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2012 Sorento EX 2.4 GDI
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171 Posts
Neither of those things help. The radio doesn't show the ESN/radio ID. It's a software thing when you hit the refresh button on the unit for those of us with the AVN200XMA. Your radio ESN/ID disappears. Channel 0 is the only thing you will see when selecting satellite. it will say radio Id with nothing after it, and it will say data id with nothing after it. It used to say the ESN/radio ID before doing the reset button.
 

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2012 Sorento EX 2.4 GDI
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171 Posts
Had enough...picked up the used unit from the salvage yard, installed in a few minutes and everything is working great. $174 from a 2012 that was in the yard for 20 days...
 

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2010 Optima LX
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7 Posts
Had enough...picked up the used unit from the salvage yard, installed in a few minutes and everything is working great. $174 from a 2012 that was in the yard for 20 days...
Glad you found an affordable fix. My wife decided her radio doesn’t need Siriusxm since she mostly listens to podcasts, so we’re going to leave it for now if their troubleshooting doesn’t work.
 

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2004 Kia spectra 1.8 L Base model 125xxx miles
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133 Posts
It really is kinda ridiculous if you think about it. Why cant sirius develop a Factory re-flash that can be initiated via usb. Cause i'm sure its a software flaw. who knows probably too much trouble for them to care.
 

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Optima Hybird 2013
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2 Posts
I'm having the same issue, has anybody figured out how to fix other than replacing the radio? (I have a Kia Optima 2013 Hybrid). My Kia dealer quoted me ~$800 to replace the radio.

I tried updating the Map software hoping that would reset the Sirius, but to no avail.

There has to be a software fix. The run-a-round is driving me crazy.
 

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Optima Hybird 2013
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2 Posts
Has there been any update? Has anybody been able to re-flash their radio to get the Sirius radio to start working again? It is obviously an ongoing issue and is happing to multiple people.

My dealership offered to replace my radio for ~$800 to fix it.
We all know a software fix should do the trick.
 

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2011 Kia Optima Hybrid
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1 Posts
I too have a similar problem I have a 2011 Kia Optima Hybrid my AM and FM work correctly but XM/sat does not. Buttons will beep when pressed to change the channels but the channels do not change and there is no sound from the XM stations. I cannot change my stations at all and several reset refresh signals have been sent from XM support.
 

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I too have a similar problem I have a 2011 Kia Optima Hybrid my AM and FM work correctly but XM/sat does not. Buttons will beep when pressed to change the channels but the channels do not change and there is no sound from the XM stations. I cannot change my stations at all and several reset refresh signals have been sent from XM support.
Hi I have a 2012 kia sorento with the same problem but I got it to work ,when it's on channel 0 it will say esn but there is no # ,press the channel changer button once,the esn # will show then turn the channel one click ,should be channel 184 ,push the channel changer button once again and it started working for me
...Notice how the channel numbers change in colour when you press the tuning button hope this helps somebody
 
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