im with you there, this is my first and last kia, back to honda for me or even try toyota but no more kia. it is a shame really as the car is nice enough apart from the pulley/belt chirp that wont go away. the after sales is by far the worst i have ever had and i have had volkswagen so we are talking dog shit bad. they just dont want to do anything, they cant hear anything and they never want to replace anything. i have had this chirp noise from day 1 and do i get an apollogy? nope do i get straight into the service bay and fixed? nope it is we are full we can fit you in next week. total crap service, it is like night and day from hondaKia uses their so called fantastic warranty to sell the car, any car manufacturer can give years of warranty if they choose not to honor it . I also have ticking noise , very annoying and have given up, they say this is common to all kio rio cars, after several attempts to to get it fixed , i just had to give up as they also said if anything goes wrong with the vehicle they will honor the warranty so turn on the radio and you wont hear the ticking noise . Will never touch a kia car again.