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2018 Kia Soul SE
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Discussion Starter #1
2018 kia soul 45,000 miles only had it for four months have not had to do oil change yet and have put about 3500 miles on it. Driving down the highway after 8-hour road trip and lose oil plug out of the blue. Dealer says has to be vandalism somebody had to have loosened it. Not possible I live down a private road out of town no one even around. Any on heard of anything like this before?
 

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2019 KIA Sorento SX - 3.3L GDi V6 - AWD
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Sounds like they are trying to cover their own a$$es.

Yes I have heard of an improperly torqued (or stripped) oil plug falling out before.

Richard
 

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99 Kia Elan 1.8L, 17 Ford Edge Sport 2.7L V6, 15 Mustang 3.7L V6, 08 Harley Nightrain
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Sounds like they are trying to cover their own a$$es.

Yes I have heard of an improperly torqued (or stripped) oil plug falling out before.

Richard
That's assuming that the last oil change was done by a Kia dealership - didn't see that in the OP.

All humans make mistakes, but this is more prevalent with the quick-lube places.

If the engine was turned off immediately on the oil warning light coming on, it will not have suffered any damage.
 

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2018 Kia Soul SE
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Discussion Starter #4
That's assuming that the last oil change was done by a Kia dealership - didn't see that in the OP.

All humans make mistakes, but this is more prevalent with the quick-lube places.

If the engine was turned off immediately on the oil warning light coming on, it will not have suffered any damage.
My son was driving down the highway when it happened and pulled over immediately but it was already loosing power at the same time the light came on. but after getting it to the dealer they said it is knocking and the motor is definitely shot. I am just baffled he has driven that 220 mile trip at least 7 times in the last couple of months. We have the master tech service contract besides the manufacture warranty. But the manufacturer says they won't cover it of course. I haven't heard back on the extended contract yet.
 

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2018 Kia Soul SE
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Discussion Starter #5
My son was driving down the highway when it happened and pulled over immediately but it was already loosing power at the same time the light came on. but after getting it to the dealer they said it is knocking and the motor is definitely shot. I am just baffled he has driven that 220 mile trip at least 7 times in the last couple of months. We have the master tech service contract besides the manufacture warranty. But the manufacturer says they won't cover it of course. I haven't heard back on the extended contract yet.
Forgot to mention last oil changes were not at the dealer. it was a rental car before we bought it and the closest dealer is 4 hours away, And we hadn't even had to do oil change yet only got 3200 miles on it since we got it.
 

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99 Kia Elan 1.8L, 17 Ford Edge Sport 2.7L V6, 15 Mustang 3.7L V6, 08 Harley Nightrain
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My son was driving down the highway when it happened and pulled over immediately but it was already loosing power at the same time the light came on. but after getting it to the dealer they said it is knocking and the motor is definitely shot. I am just baffled he has driven that 220 mile trip at least 7 times in the last couple of months. We have the master tech service contract besides the manufacture warranty. But the manufacturer says they won't cover it of course. I haven't heard back on the extended contract yet.
Some pertinent information paints a clearer picture now.

Its understandable that the manufacturer and the 3rd party warranty company will not cover warranty seeing as this is a case of negligence on the part of the entity that did the last oil change, which we now understand was not done while you owned the vehicle.

Your best chance is to contact the seller and find who did the last oil change and attempt to go after them for costs.

If your son is like mine, he didn't stop IMMEDIATELY on the LOW oil pressure light coming on - if he had the engine would not be damaged.

It will take a fair amount of time after the loss of oil pressure for an engine to start losing power.
 

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2019 Kia Sportage. SX with AWD. 2.0L Direct Injected Turbocharged & Intercooled Gas.
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This may end badly for you....prepare thyself. Sorry this happened..it should not have...and at no fault of your own.
 

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99 Kia Elan 1.8L, 17 Ford Edge Sport 2.7L V6, 15 Mustang 3.7L V6, 08 Harley Nightrain
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Forgot to mention last oil changes were not at the dealer. it was a rental car before we bought it and the closest dealer is 4 hours away, And we hadn't even had to do oil change yet only got 3200 miles on it since we got it.
Just got the quote today $5500 to $6000. Ouch!
That's tough, particularly a late model low mileage car.

I trust you'll be sure not to use whichever place did the last oil change, and tutor your son on how to respond to everything that's displayed on the dashboard.
 

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99 Kia Elan 1.8L, 17 Ford Edge Sport 2.7L V6, 15 Mustang 3.7L V6, 08 Harley Nightrain
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Vandalism
Do you really think that they'll buy that?

The burden of proof would be on the one making such a claim, which appears baseless based on what we know about the case thus far, and if the insurance company suspect a scam attempt you might be in for a whole lot of heartache.

In addition, many policies do not cover vandalism.
 

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The dealer did throw that out there right??
Not the dealer that will be submitting the claim, it would be the OP, who clearly didn't buy that suggestion.

Dealer says has to be vandalism somebody had to have loosened it. Not possible
Don't you think that's a pretty dumb irresponsible comment to make - maybe they didn't check the facts before making that comment, and thought it was them that did the last oil change.

Anyway, the OP doesn't seem like the type that would subject himself to an insurance fraud investigation.
 

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2018 Kia Soul SE
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Discussion Starter #18
We did try insurance also. The confusing part for me is how we drove it for months. And it just happened out of the blue. We hadn't even had the oil changed since we bought it. But we are just replacing motor.
 

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We did try insurance also. The confusing part for me is how we drove it for months. And it just happened out of the blue. We hadn't even had the oil changed since we bought it. But we are just replacing motor.
If the plug wasn't correctly tightened by the place that did the oil change before you bought it, it would take time before it works its way out.

What was the response form the insurance?
 

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2020 Soul GT
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If the plug wasn't correctly tightened by the place that did the oil change before you bought it, it would take time before it works its way out.

What was the response form the insurance?
One would think....If the drain plug was not snugged up...….it would drip oil from day one, and progressively get worse as the plug works its way out. I would think this process would take quite a while. Did you ever notice in oil in driveway or garage??
 
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