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Discussion Starter · #1 ·
This happen when slowing down the speed while stepping on the brake and released at almost 5 sec before it fully stop and you will hear a sound like sudden drop of gear or something break under the engine or transmission area for 2 to 4 times. any one experience this problem?....
 

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2013 Sorento EX V6 AWD
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Can't say that I have. How about bringing it to your local dealer and showing them what you're talking about?
 

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had the same issue

I brought mine to the dealership cause it felt like it was prematurely downshifting when the brake was applied (>25 MPH). what happened was the rear transfer case seized up for some reason and when the awd would kick back in under 25 mph it would downshift hard like it was falling apart. good luck hope you get it fixed and hope this helps
 

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White 2012 SX AWD
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Huh? That doesn't make sense. What does the work order say? Were any parts changed...if so, what were the part numbers.

As for the original poster, can you record the sound and post it. I don't think I've ever heard a transmission falling apart. Let us know what the dealer says or fixes.
 

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Discussion Starter · #6 · (Edited)
so.... went to dealer yesterday ask my buddy "THE salesman' to drive it and after driving around the dealership area for 5 min all I can here from him is [email protected]#$#@$#!#% :) and the service supervisor do the same thing and yes there is something wrong in transmission and FYI just one to thing to watch for SAFETY ISSUE . so now it still in service and they told me it will take 2 to 3 days or 1 to 2 weeks to repair depend on the damage inside the front transfer case or transmission and part availability. ;-(....

@ VIM... the sound and feels like car running out of gas ..sound in words "grug... grug... grug..." :)
 

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Discussion Starter · #7 ·
so.... went to dealer yesterday ask my buddy "THE salesman' to drive it and after driving around the dealership area for 5 min all I can here from him is [email protected]#$#@$#!#% :) and the service supervisor do the same thing and yes there is something wrong in transmission and FYI just one to thing to watch for SAFETY ISSUE . so now it still in service and they told me it will take 2 to 3 days or 1 to 2 weeks to repair depend on the damage inside the front transfer case or transmission and part availability. ;-(....

@ VIM... the sound and feels like car running out of gas ..sound in words "grug... grug... grug..." :)

They replaced front transfer case and it back to normal ...;)
 

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2011 Sorento AWD V6 SX Cherry Black
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Again, it amazes me how quickly most dealers and KIA Hqdrs do their best to solve owner's problems. So different than other company vehicles I have owned in the past.
I believe they really want owner satisfaction for as many owners as they can, that have real problems.
 

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2011 Kia Sorento EX V6 AWD & 2010 Hyundai Sonata SE
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532 Posts
Again, it amazes me how quickly most dealers and KIA Hqdrs do their best to solve owner's problems. So different than other company vehicles I have owned in the past.
I believe they really want owner satisfaction for as many owners as they can, that have real problems.
Considering it took my dealer 4 times to fix an oil leak and 2 hours to do a booked oil change...I beg to differ. I only hope that it's only my dealer and not the same story for everyone elses.
 

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2011 Sorento AWD V6 SX Cherry Black
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It's your dealer. We are lucky in my area to have 5 KIA dealers w/in a 20 mile circle. One is really terrible, 3 are as good as most car dealers and 1 is excellent. She keeps scheduled on time appointments, including Sundays, checks for any KIA upgrades or TBs, does tire rotation without charge, lets me use my own engine oil, washes each car after any work & has local car shuttle if needed- just like Lexus.
However, my point was that KIA Hqdrs(not necessarily dealers) apparently has a strong interest in keeping their clients happy or at least satisfied.:)
 

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Sorento LX 2013 V6 AWD
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Again, it amazes me how quickly most dealers and KIA Hqdrs do their best to solve owner's problems. So different than other company vehicles I have owned in the past.
I believe they really want owner satisfaction for as many owners as they can, that have real problems.
I had to fight with my dealer to have an alignment, twice (!!!) ... to realize that the problem of pulling is "built in" with the V6 ... a lot of customers have this problem and my dealer don't even proposed me to check ... they say the alignment should fix the pulling problem and that they cannot do anything else ...

Had to fight for a back seat change, both front seat are twisted. They finally change the driver back seat. But now my driver's bottom seat cloth is rise up ... I will have to show them ... but I'm afraid they will tell me they cannot do anything ...

Got my Sorento 2013 8 months ago and now have 14000Km ... I'm not satisfied at all ... this is my first brand new car and never had problem like that with my old used car ... will see the rest of the mechanics ...
 

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2011 Kia Sorento EX V6 AWD & 2010 Hyundai Sonata SE
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532 Posts
I had to fight with my dealer to have an alignment, twice (!!!) ... to realize that the problem of pulling is "built in" with the V6 ... a lot of customers have this problem and my dealer don't even proposed me to check ... they say the alignment should fix the pulling problem and that they cannot do anything else ...

Had to fight for a back seat change, both front seat are twisted. They finally change the driver back seat. But now my driver's bottom seat cloth is rise up ... I will have to show them ... but I'm afraid they will tell me they cannot do anything ...

Got my Sorento 2013 8 months ago and now have 14000Km ... I'm not satisfied at all ... this is my first brand new car and never had problem like that with my old used car ... will see the rest of the mechanics ...
Take it to another dealer. I had a similar experience and another dealer made me happy again.
 

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Ok not sure anyone is still following this thread but need HELP!!!! I have a 2014 Kia Sorrento awd v6 sx. Occasionally in the morning I hit my brakes to stop at the end of my alley so going from like 10mph to stop and I gent this horrible grinding noise and like a thump thought this would be because it was right after the car started and maybe the breaks were really cold with the temps being below zero this winter (this didn't happen at all from June to December). Then last week in a ridiculous snow storm I was headed home and it was snowing pretty good but there was only about a 1/2 an inch on the roadway. I was coming down a exit ramp with a slight hill and the noise occurred even louder but the scary thing is that it felt like the brakes weren't engaging at all and I nearly slid into the back of a BMW luckily I had enough room to steer it in the other lane so I wouldn't hit. I was going about 15 mph when this occurred. I don't understand. I've had this vehicle since mid June it shouldn't have any problem so I don't understand what this could even be but I think it sounded like the transmission had a problem. I had a jeep last year that had the transmission go and it kinda felt like that. Anyone have any ideas???
 

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2013 Sorento, Suzuki V-Strom
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horrible grinding noise
Antilock brakes working? Find a safe, smooth, slick spot, drive, then hold the brake pedal down hard. Same noise? ABS working. When the ABS works, be sure to keep holding the brake pedal down as much as you need to get stopped.

it felt like the brakes weren't engaging at all and I nearly slid into the back of a BMW
Half inch of snow over ice? What you probably felt was the tires failing to grip. Remember, the brakes stop the wheels. The tires stop the car. The Kumho Solus KL21 tires are poor on snow, worthless on ice. Test this again on a safe place, one time on pavement with good traction, another on a slick section. The best answer is different tires. The other possible thing to do is to brake much sooner and more gently; don't demand so much from these tires.
http://www.tirerack.com/tires/tires.jsp?tireMake=Kumho&tireModel=Solus+KL21
(Click on Surveys)
 

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2012 Sorento EX 2.4 GDI
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My 2012 is doing that now...grinding like hell with the ABS engaging almost on slightly snowy pavement...sounds horrible. Other vehicles with ABS don't do this at all on the same spots/road.

Last month at the dealer they said the breaks are fine but it sounds bad when I just get going in the AM too. Going to go to a brake specialist and ask them for a guesstimate, then to the dealer, armed with what they said.
 

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White 2012 SX AWD
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Ask them to explain and write down what they think is wrong. It would be interesting to see what they say.
 

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2015 Kia Sorento SX Regency Red, 2012 Kia Sorento SX, 2011 Toyota Hiace
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Ok not sure anyone is still following this thread but need HELP!!!! I have a 2014 Kia Sorrento awd v6 sx. Occasionally in the morning I hit my brakes to stop at the end of my alley so going from like 10mph to stop and I gent this horrible grinding noise and like a thump thought this would be because it was right after the car started and maybe the breaks were really cold with the temps being below zero this winter (this didn't happen at all from June to December). Then last week in a ridiculous snow storm I was headed home and it was snowing pretty good but there was only about a 1/2 an inch on the roadway. I was coming down a exit ramp with a slight hill and the noise occurred even louder but the scary thing is that it felt like the brakes weren't engaging at all and I nearly slid into the back of a BMW luckily I had enough room to steer it in the other lane so I wouldn't hit. I was going about 15 mph when this occurred. I don't understand. I've had this vehicle since mid June it shouldn't have any problem so I don't understand what this could even be but I think it sounded like the transmission had a problem. I had a jeep last year that had the transmission go and it kinda felt like that. Anyone have any ideas???
This sounds like you haven't driven your car in snow before.
Yes, you're asking too much from the all-season tires which were reported to be poor in snow.
Brake earlier and drive slower would be the key.

Don't rely on technology too much, always have a Plan B should anything happen.
 
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