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2012 Kia Rio5 LX mtx
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Discussion Starter #1 (Edited)
Haven't been through the fine print yet (need to get to work), but it's a pre-paid Visa debit ($195.14 for me) that's good through 11/30/2013. NOT GOOD AT ATMs OR GAS PUMPS. I'll go through it more thoroughly once I get to work. It's good for point of sales, and physically handing it to a store cashier for fuel purchases. Didn't see anythng about "refreshing" yet. Here's a link:

http://www.prepaidrewardscenter.com

for more info. I've got to get going...

Edit: Along with Kia's "Here's your card, we're sorry" letter, comes the typical info that comes with any other credit/debit card...terms and conditions, definitions, use, returns/refunds, blah blah blah. Again, it stipulates in bold that it can't be used at ATMs or gas pumps. Point of sale where a keypad is present, you punch "credit" (not debit, 'cuz there's no PIN) and sign the recepit. No keypad, just hand it to the cashier & sign receipt. It can be used for mail order as well. Again, nothing about refreshing. (Note: back of card says "Non-reloadable". Hm) Activation should be simple...unless you're underground with sh*tty cell reception. Finally got it done, so it's off to that website to find out more.

Went to the website above...you punch in your card's 16-digit #, then the tracking # on back of card...you get your card's history, you can change your contact info, and read a crappy FAQ that says nothing about refreshing this thing. I reckon we'll have to go back to the dealer to go through this every time it runs out. Oh, joy.

The card looks like any other card, with the amount stamped below your name. Pretty metalflake silver with a Kia logo in black. Spiffy.
 

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2013 Soul+ Shadow, 1970 Opel GT 1.9 CIH 4M
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142 Posts
Thanks for the update RB. I should be right behind you...:)
 

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12' KIA Rio5 SX & 15' KIA Sedona SXL
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Mine came in also & as stated previously, nothing about being able to reload the card...:huh:
 

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12' KIA Rio5 SX & 15' KIA Sedona SXL
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76 Posts
This is from the enclosed cardholder agreement:

"YOUR CARD HAS A VALID THRU DATE EMBOSSED ON THE FRONT OF
THE CARD. ONCE THE VALID THRU DATE HAS PASSED, YOUR CARD
WILL BE VOID. SHOULD YOU REQUIRE A REPLACMENT CARD FOR USE
FOLLOWING THE VALID THRU DATE, YOU MAY REQUEST A NEW CARD BY
CALLING THE PHONE NUMBER LOCATED ON THE BACK OF YOUR CARD,
SUBJECT TO A CARD REPLACEMENT FEE. PLEASE SEE THE COMPLETE
FEE SCHEDULE OR ANY OTHER DOCUMENTS PROVIDED TO YOU FOR
A COMPLETE LISTING OF RELATED FEES. REFER TO THE COMPLETE
FEE TABLE REGARDING ANY MONTHLY MAINTENANCE FEES AND DATA
ARCHIVAL FEES, SUBJECT TO APPLICABLE LAW."

:confused:
 

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2012 Kia Rio5 LX mtx
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181 Posts
Discussion Starter #6 (Edited)
Yeah, they charge $6.95 if you lose/destroy it & need to replace it. Also, international fees, too. 3.5% of transaction if approved, 75 cents if declined.

Ecobox: my letter had my mileage (as taken by the dealer) as 26,602, on 11/12/2012

Edit: Well, it works...stopped by the grocery store tonight and went through the self-checkout line. Punched "Credit" & zoop zoop zoop...it spat out a receipt & sent me on my way.
 

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I find it hilarious and disappointing that a rebate program based on giving you money back for fuel, CAN'T be used on freaking fuel.

Quite honestly -- I'd have loved to be given the option of just getting a check. That way I don't have to keep track of some temporary card and "how much I have left on it".

I should be getting 87 dollars on my card here in a few days hopefully.

This, combined with the fact at 11K miles I've already needed a new engine, and then a few days after that issue, the fuel line straight falls off.... crap. I can tell Kia is trying, but they aren't succeeding that well.
 

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2012 Kia Rio5 LX mtx
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181 Posts
Discussion Starter #8 (Edited)
"CAN'T be used on freaking fuel"

You can. You can use it for anything. You just can't hit up an ATM/gas pump or get cash back. Go in, hand the cashier your card, & sign the receipt. I just came back from the farmer's market, and used it there. I'm going to use it tomorrow to buy my grandsons' xmas presents. (BTW...at the farmer's market, I just swiped it. Didn't have to sign. It just accepted it & said, "thanks, dude".)

+27,000 miles on my LX, and it still runs like new. Just sayin'.
 

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2014 Abyss Blue Kia Forte EX Sedan
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180 Posts
I got mine yesterday. Going Christmas shopping tomorrow.

In another thread someone posted an email that they got from Kia stating that the card is renewable for 5 years. I was under the impression that it was to be for as long as you owner the car. Am I mistaken?
 

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former owner of a 2016 Soul SX 2.0L - Caribbean Blue
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I got mine yesterday. Going Christmas shopping tomorrow.

In another thread someone posted an email that they got from Kia stating that the card is renewable for 5 years. I was under the impression that it was to be for as long as you owner the car. Am I mistaken?
you didn't read it close enough its talking about the card only:

but can be replaced for up to five (5) years from the date of issuance if it expires or becomes lost or stolen and unused funds remain
 

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Kio Rio 5 SX
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31 Posts
I'm still waiting for my card to arrive. During the signup process, it never mentioned having to go to the dealer but I read some people went to their dealer to get the process going. Am I wrong with this?
 

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2013 Kia Rio5 SX UVO
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51 Posts
My dealer asked for a picture of my VIN, current odometer reading, and proof of ownership to be sent via email.
He took care of the processing and told me my card is on its way.
 

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"CAN'T be used on freaking fuel"

You can. You can use it for anything. You just can't hit up an ATM/gas pump or get cash back. Go in, hand the cashier your card, & sign the receipt. I just came back from the farmer's market, and used it there. I'm going to use it tomorrow to buy my grandsons' xmas presents. (BTW...at the farmer's market, I just swiped it. Didn't have to sign. It just accepted it & said, "thanks, dude".)

+27,000 miles on my LX, and it still runs like new. Just sayin'.
That's nice and all but I live in an area that doesn't have "24/7" staffed gas stations on every corner, combined with the fact I work VERY odd hours means having to hand the card to a live person makes using it rather difficult.

Here in texas the "big" thing is 100% automated gas pumps where there is no attendant, no guy to run the card, nothing. Just you and whatever method of payment the machine will accept automatically.

That was my main gripe. Secondary gripe is that after 11K miles my 2012 already needed an engine replacement, and to add insult to injury broke down (again) 5 days after the new engine was replaced.


Yay kia?
 

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2012 Kia Rio5 LX mtx
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181 Posts
Discussion Starter #19
"Here in texas the "big" thing is 100% automated gas pumps where there is no attendant, no guy to run the card, nothing. Just you and whatever method of payment the machine will accept automatically."

I've been living in Texas for 56 years. I've run across *very few* unattended stations, with the exception of those closed for the night and the pumps left on.

You live in the DFW region, and there are no 24/7 stations?
 

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2020 Kia Sorento EX+
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393 Posts
just got this in my email:

Season’s Greetings,
We recognize that fuel economy likely played a role in some customers’ car-buying decisions, and we are very appreciative that you chose to purchase a Kia. As you know Kia Canada has taken action to correct the fuel economy ratings for select 2011, 2012 and 2013 model year vehicles.
We recognize that you have taken the time to visit your local Kia dealership and provide your vehicle information, and that you have been patiently waiting for your prepaid credit card.
We wanted to update you and let you know that the mailing of the prepaid credit cards has commenced. We do ask for your understanding that it may take some days for Canada Post to deliver it to your home during this extremely busy time of the year.
Rest assured that your card is on its way and that your satisfaction is central to our business and we are dedicated to building and maintaining a long-term, trust-based relationship with you.
Sincerely,
John Junker-Andersen
Senior Director, After Sales & Parts
 
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