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2017 Sportage EX
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1,859 Posts
Hate to sound like a snob but even my previous CX-9's seemed so much better built. The dealer has fixed all my minor issues but I never had these issues with 3 previous Mazda's. We bought a Lexus after the Kia and well lets not even go there. I just realize how cheaply made the Kia is.
I've owned many brands of cars including Mercs and Bimmers and Porsches. I've owned cars from GM, Ford, and Chrysler. I've owned Triumphs and Volvos and Renaults and Subaru and Mazda. And I've owned Hyundai's and this Kia. I buy all of my cars new. I've also owned a few track cars and have rebuilt engines and transmissions myself -- although not recently. The worst car I've ever owned in terms of reliability by far was my 7 series Bimmer. The transmission went after 2 months and the engine failed after two years -- and I did all of the factory maintenance at the dealer. The best built brands, for me, have been Porsche and Subaru. The moral of this story is that you can get a lemon from any brand no matter how much money you spend. I've had zero problems with my 2017 Sportage except for a leaking window washer pump which was replaced under warranty. My Bimmer had more rattles than my Sportage does, but I've got to admit that in terms of rattles, the Sportage does have more than most of the cars I've owned. You can't hear these rattles with the audio system and AC on, however. Again, we only own a couple of cars at a time and extrapolating our experience to an entire brand is not a wise thing to do. Lots of people rave about their Bimmers and many of you rave about your Sportage. So our experience with a specific car is very limited. We are all human. Which means once we've had a bad experience with a car, most likely we won't buy that brand again. I've never owned another Bimmer after my 7 series. Is that rational? Probably not, but it is human.

For the money in my opinion, the Sportage is an excellent buy. You get a lot of options and really nice style for a very reasonable price. When I bought this car, I drove a Macan and a CX-5, and in 2017 I thought this was the best value for what you got. I drove a newer CX-5, and to be honest, if it were today, I'd choose the CX-5 over the Sportage. It has better handling, is more responsive, and is quieter. The Kia still looks better. The Macan is the best car of the three, but it is just not worth the money. I won't buy another Sportage however in 2022 when I sell it. I just want a car that is quieter and will probably go for the Genesis GV70. I've driven a GV80 and G70, and I've got to say that it is as good or better than any Merc or Bimmer I've owned.
 
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2018 Sportage SX
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162 Posts
The grass always seems greener elsewhere when you own a problematic car, but the fact is that no car manufacturer is immune from problems, recalls, even stuck accelerators at Toyota. When the problem happens to you, you can be turned off on a manufacturer forever. If that problem doesn't happen, owners turn into loyal fanboys.

But these problems (including this Hyundai and Kia issue) are only experienced by a fairly small percentage of car owners.
 

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2017 KIA Sportage SX-Turbo - Black Cherry (Dark Brown Interior)
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54 Posts
How does this address my issue with the seats not getting cold when the ac is off?
@sal.stephen - the seats are not cooled...they are ventilated. This confused me as well.

I thought they were designed to give you A/C cooling like the heated seat warm you...they don't. They just blow air out of the seat and if your car is cooler, then the air is cooler. If you car is warm...the air is warm until the car cools off.
 

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2018 Sportage SX-T FWD
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197 Posts
@sal.stephen - the seats are not cooled...they are ventilated. This confused me as well.

I thought they were designed to give you A/C cooling like the heated seat warm you...they don't. They just blow air out of the seat and if your car is cooler, then the air is cooler. If you car is warm...the air is warm until the car cools off.
At least fall time is around the corner. I can enjoy the windows and sun roof open with heated seats.
 

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2018 Sportage SX-T FWD
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197 Posts
Got my letter in the mail today. I bought my 2011 optima about a year ago, should i look into getting the knock sensor update? I have about 36k miles and no issues.
Yes, you'll get a lifetime warranty on your engine. You got nothing to lose but some time spent at the dealership getting the update.
 

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2017 Sportage LX 2.4L AWD w/popular and w/connected packages
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6 Posts
I called one dealer yesterday about the KSDS update as I just bought my pre-owned Sportage. I assumed they had an idea what I was talking about when I asked them to check my VIN and see if the previous owner did the update. They got back to me saying "there is no recalls on this VIN" - not exactly what I was asking as KSDS stuff was never a recall based on my reading of this form (super helpful btw). I'm going to call another dealer this week. I figured I check if it was patched already or not before debating myself whether or not I should do it (leaning towards the "do it" camp so far).
 

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2016 Kia Optima SX (T GDI)
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15 Posts
I called one dealer yesterday about the KSDS update as I just bought my pre-owned Sportage. I assumed they had an idea what I was talking about when I asked them to check my VIN and see if the previous owner did the update. They got back to me saying "there is no recalls on this VIN" - not exactly what I was asking as KSDS stuff was never a recall based on my reading of this form (super helpful btw). I'm going to call another dealer this week. I figured I check if it was patched already or not before debating myself whether or not I should do it (leaning towards the "do it" camp so far).
Ill let you know what my local dealer says.
 

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2016 Kia Optima SX (T GDI)
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15 Posts
I called the dealer and they said there were 4 different recalls but nothing related to the knock sensor. Website says no safety recalls. I made appointment with the dealer and when i asked what they were they said it was software related from what they could see. Guess we'll see what exactly they do next week.
 

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2018 Sportage SX-T FWD
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197 Posts
I called the dealer and they said there were 4 different recalls but nothing related to the knock sensor. Website says no safety recalls. I made appointment with the dealer and when i asked what they were they said it was software related from what they could see. Guess we'll see what exactly they do next week.
Call kia's claim admin at, 1-855-951-0807, and ask them to inform your dealership of the knock sensor lawsuit. Your dealership should be able to add it to your scheduled appointment.
 

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2018 Sportage SX-T FWD
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197 Posts
My notice of proposed class settlement list your
Why would the claims department have to notify a dealership? Are you saying that dealerships are trying to avoid this update? I've never been to this dealership as i bought my kia at Carmax.
If the dealership is claiming they don't know about the knock sensor I would elevate it to someone above the dealership.
 

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2018 Sportage SX-T FWD
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197 Posts
Just got back from my appointment. Oil change and knock sensor update. Nothing feels different so far. Just annoyed at how crappy the service department is. Almost 2.5hrs for them to do an oil change and knock sensor...
 
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