are you using IE, works best with that, some limited use with Firefox. Been using it since 2007 works great and tons of terrific info.Ok I went to the site to get the schematics. I have tried 3 different times on 3 different computers and followed their instructions to bypass the popup blocker to sign up so I could get the schematics. Everytime when I try the link to go to the privacy agreement, all I keep getting is a blank screen. I sat and held the control key for 10 minutes and page never loaded. So the website will not allow me to join. Therefore I cannot get/see schematics.