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Sorento 2011 EX V6
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Discussion Starter #1
I'm having an intermittent issue where in 60% of the time when I'm going to fill up the tank I hit the gas cap button on the door and I hear the mechanism but The door wont open which makes me think its perhaps the spring on the gas tank door. Anyone else having this problem?

Jorge
 

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1983 JEEP CHEROKEE WIDETRACK, 1987 FORD MUSTANG ASC/MCLAREN, 2001 DODGE DAKOTA QUAD CAB 4X4
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I Havent Seen Any Come Through Our Shop With This Issue. Maybe The Popper Needs Adjustment. Doubtful Its The Gas Door...it Doesnt Appear To Be Spring Loaded. Have Dealer Check Out. Kps
 

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Sorento 2011 EX V6
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will, do. Been waiting till the 7500 mile first oil change. might go before that if I can get the time.
 

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Bright Silver 2011 Sorento LX I4 FWD w/Convenience Pkg.
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Gas cap door sticking

I have had this problem and the dealer said they adjusted it and guess what, today it would not open, had to pry it open with a credit card to get it opened. Hate to keep taking it back for this. Does anyone have a simple fix for this? The door is so flimsy I don't want to get to aggressive in trying to bend or twist it.
 

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KIA SORENTO I4 7seats
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I have had this problem and the dealer said they adjusted it and guess what, today it would not open, had to pry it open with a credit card to get it opened. Hate to keep taking it back for this. Does anyone have a simple fix for this? The door is so flimsy I don't want to get to aggressive in trying to bend or twist it.

When this happens, you could do it manually...(DO NOT USE A CREDIT CARD).
In the left back pannel you would see a gas simbol, you could open this and you would find an emergency cable to open the gas tank...
Its very easy to do it and you will see this at the left of the trunk...(just at the back where you fill the gas)
hope its usefull next time it happens until its finally solved...
sorry for my english, but its my second language...:)
 

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1995 Procharged Mustang Cobra -- 2006 Grand Cheorkee limted Hemi.
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I have had this problem and the dealer said they adjusted it and guess what, today it would not open, had to pry it open with a credit card to get it opened. Hate to keep taking it back for this. Does anyone have a simple fix for this? The door is so flimsy I don't want to get to aggressive in trying to bend or twist it.

If there was a simple (fix) for this the dealer would have done so allready.
"the door is so flimsy" This is why it's happing....poor design. No dealer can redesign the door. Maybe Kia will have a TSB out for the 2012 model year?
 

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Sorento 2011 EX V6
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Discussion Starter #7
Took it to the dealer and they fixed it, WOrk order said adjusted mechanism for gas tank cover release. I hope its permanent.

Jorge
 

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That happened to me and i fixed myself. the door has a spring inside in the left side of the tank cap, you can pull it back to outside and it will fix the problem.
 

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I have an 08 Amanti. I have the problem, the door is binding in the body cavity. Look and see if the door is in too much. My only solution is to gently close the door until you hear it lock. The door is flush with the body.
They should have designed a positive stop for the door but I see no evidence one was there.
 

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I have a 2011 Kia Sorento. The button for my gas tank NEVER opens when I push it. I have pushed that damn button for 20 minutes with no luck! I have to get out of the car and pop the cover really hard with the side of my fist one good time! Not sure if this is a recall issue or not, but it is certainly a pain in the ass!
 

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2011 Sorento LX 4cyl AWD 2012 Sorento EX V6
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There's another thread on here that includes tips like lubing the mechanism and bending the door spring.

Bending the gas door spring worked really good for me. The spring itself is hard to find, so check the other thread for pictures.
 

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I just bought my Kia from Greenwood and I'm making my second payment... They said it was not covered under warranty and for them to look at it, it was going to cost me $85 and they thought it might be the cable that runs to the fuel door.... Is this poor customer service??? This issue left me at a gas station for over 1 hour waiting on my husband to come and trying to look at different things and ending up prying the door open... I had to get gas.... I'm really regreting this purchase of right now.
 

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SIMPLE FIX.... There is a service bulletin on this. "COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146)"
Dealer had one in stock. Costs about $2. Haven't had a problem with it over a year. Bulletin here Part number: 69533 2P000QQK
 

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My gas cap is stuck it wont pop open i tried the lever in trunk it didn't work help i need gas
SIMPLE FIX.... There is a service bulletin on this. "COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146)"
Dealer had one in stock. Costs about $2. Haven't had a problem with it over a year. Part number: 69533 2P000QQK; google the service bulletin for instructions.
Bulletin here
 

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2011 KIA Sorento SX V6 AWD
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been struggling with this issue for a while now so thanks for this info!
 

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ALSIV, another thing to do first, in my opinion, is to check the button that opens the gas cap itself. If a noise is made when you press the button, chances are that the button is working. If you don't hear a noise then it's possible that the contacts on the button are corroded or oxidized.

There are two posts in the forum to help doing this. They are listed in the sticky thread at the top in the helpful video/posts thread. They are:

 

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2011 KIA Sorento SX V6 AWD
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ALSIV, another thing to do first, in my opinion, is to check the button that opens the gas cap itself. If a noise is made when you press the button, chances are that the button is working. If you don't hear a noise then it's possible that the contacts on the button are corroded or oxidized.

There are two posts in the forum to help doing this. They are listed in the sticky thread at the top in the helpful video/posts thread. They are:

You're a saint. My button works but I always have to go mess with the release mechanism in my gas cap from time to time
 

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2011 Kia Sorento EX 2.4 FWD
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I have been experiencing this issue on my 2011. I have to hit the button a couple times from the inside until the cap door opens.
 

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When I first got the car, the original cap had a wire connected to the door, so you wouldn't lose the cap when refilling the tank. But, the cap was making the check engine light come on, so we went and bought a new cap, that won't connect to the wire on the door, and now if the door closes a certain way, the wire will stop it from opening by the button and I have to open it by wedging my key and popping it open.
 
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