2020 Sportage EX Burnished Copper
Daughter calls me from the shoulder of the Ohio Turnpike to say her 2016 Sorento lost power. She was doing about 70 and it just lost power. Motor was still running but would not rev up. Fortunately she was 2 miles from a plaza. No engine noise, no smoke so I told her to try and make the plaza. She limped it to there and it wouldn’t go more than 30 mph. Got in a parking space and I told her to cut it off and let things reset and then fire it back up. It would start for a second and cut off. Would not stay running. It has 80,000 miles on it. Had it towed to a Kia dealer and they put it on the diagn machine. I never heard so many reasons why the motor went bad. First it was the head gasket and the engine was shot. Then it was lost compression. Then oil disappeared somewhere in the engine??!!!! Bottom line they’re saying she needs a new engine and since she’s the second owner it’s not covered. This is BS. I have a case number with Kia Corp and they are researching and reviewing all records. We have 3 Kias in our family, 2 Sorento and my Sportage. I’m praying that this engine will be replaced at no cost. Still don’t know what’s really wrong with it. All the computer reads go to a tech in California for review and they make the decision to replace at their cost or mine. Not real happy with Kia but holding out for a reasonable solution. This motor should not have failed at 80,000. Any one else experience something like this? I know the 2016 engines had issues.