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Discussion Starter · #1 ·
When the outside temp is around -5 or colder, all 4 doors freeze-up. I asked the service mgr. at the dealership why this happens & his answer was "the same thing happens to my GM SUV." Then I thought 1) why is he driving a GM & 2) you still didn't answer me with a solution. He did say there is nothing that can be done. Is this happening to other owners out there & if so what needs to be or what have you done to solve this problem? :mellow: :angry:

In need of desparate help....
 

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Discussion Starter · #4 ·
I know this will be lengthy but I have to release my frustration & anger somewhere!! Here I am again with the same problem. All 4 doors frozen shut. Last night at 1 A.M. I had to have my Magentis towed to the Kia service in my area. The tow truck driver said in all his years on the road he's seen nothing like it. Anyways, after alot of prying & pulling we got the front passenger side opened...I told him to leave the rest so the service people could see it. I called 1st thing in the morning & the service mgr. said they all opened perfectly, but the car was sitting in the sun. I came to pick-up this afternoon & wouldn't you know it...it happened again. Called out the service mgr., he fiddled around & finally they opened. I said "there's an obvious problem (probably with the seals) that I'm not happy with & I pay hard earned money for it every month." His reply, " There's no way I'm changing anything because the money for those seals is not coming out of the dealership. If head office wants to pay for them, by all means no problem. The service rep will be here March 31 & you can come & speak to him." You can also call customer service." *Can you give me a name who I can speak to?" "NO!"

Am I missing something here?? I was very kind & polite...would do I have to do???????? :angry: :blink:
 
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