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2014 Soul 1.6L 6-Speed Manual
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1 Posts
Discussion Starter · #1 ·
Hello, I am new to this forum and tyring to find out how to contact a human Kia Corporate to help me set up my owner's portal account. I started with this address:

Kia Owners Portal

and tried to set up my account twice and each time got an error message during set up that it would not accept my login or password. I emailed Kia Customer Service twice and both times got a lame "no-reply" email response:

Hello,

Thank you for contacting Kia America. We have received your
submission and your case number is (--------). Please allow up to
48 business hours for a representative to contact you.

Sincerely,
Kia America

No one has contacted me. Would someone please share a working email address to a human or phone number where I can actually get through to a human at their USA customer service line? Every time I call 1-800-333-4542 "Consumer Assistance" I go through the automated system only to be left on hold for at least a half hour listening to some jazz ensemble that repeats over and over again... no one picks up the calls.

Thanks in advance!
 

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Registered
2020 Sorento SX, 3.3L AWD
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800 Posts
Works for me, I signed up some time back, and I just logged in.

120004


It even knows where my car is right now, looks to be about where the garage is. :D
120005
 
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