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I recently got an Optima the car impressed me a lot. What impressed me the most was KIA’s dealership and their co operation. I am very happy and satisfied with their services. They made all the complicated “purchasing a car” processes very easy and less troublesome :rolleyes:
 

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I also had a very pleasant experience when i purchased my Optima. I also have had great experiences every time I have gone to the dealership for oil changes, etc.

If anyone is in the Piedmont Triad area of North Carolina, I highly reccomend Carolina KIA.
 

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I had a wonderful buying experience when buying my Kia but had a good laugh last week while wandering the used car area while my Kia was being serviced. The same dealership was putting down my Kia while trying to sell me a different make used car!

Needless to say, he did not get my business.
 

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Well here's an update! My experience with the local dealership here in Northern Virginia was a good one! The Cherner Automotive Group; Which sells and services Mercury, Lincoln, Isuzu and KIA is located in Tysons Corner off of Route 7 near I495. The service person that helpped me was VERY VERY helpful and friendly (BUT then again the WHOLE group that works there are awesome!!!) His name is William Welch and he could be reached @ (703) 790-5800. NEWayz, my experience with them was without a doubt, awesome and I would recommend anyone to them! Here's the exact info you'll need to find them:

Cherner Lincoln/Mercury
8550 Leesburg Pike
Vienna, Va 22182
703.790.5800 * FAX 703.893.4376

Hope this helps those near or in Tysons Corner! :57:
 

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Not to rain on everyone's parade, but I have had bad experiences at D.I.C.K. Scott Kia in Canton, Michigan. (Periods inserted to avoid lame profanity filter.)

Nothing against the Optima itself, but screw that dealership; they were unprofessional, rude, and unhelpful most of the time.
 

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Originally posted by kdegraaf@Oct 21 2005, 07:36 AM
Not to rain on everyone's parade, but I have had bad experiences at D.I.C.K. Scott Kia in Canton, Michigan. (Periods inserted to avoid lame profanity filter.)

Nothing against the Optima itself, but screw that dealership; they were unprofessional, rude, and unhelpful most of the time.
Sorry to hear that man.. but please don't use profanity, btw just because you've used periods, that doesn't mean that any of the moderators such as myself and Spec SX would just DELETE your post. Please respect this forum as a whole and just don't use profanity. Now with that said: One suggestion I could give to you is this: try to find those in your area (either on this forum or around your area) and talk to them.. ask them where they get their KIA's serviced. You'll never know, you just might find the dealership that isn't the **** that you've mentioned. <shrugs> :thumbsup:
 

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Originally posted by stizick37@Nov 3 2005, 04:20 PM
I think you misinterpreted him. The name of the dealership is (DI(K Scott) as in "Short for Richard" Scott Kia. He wasn't cursing, the name is deek scott kia.

www.dickscottkia.com
OK. that's kool.. what I was trying to explain is that people use periods so that the filter wont cover the word.. but I do understand that it's the actual name of the dealership.. newayz, again sorry to hear that.. hopefully you'll find a suitable dealership for your car needs. :thumbsup:
 

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After about 15 years of buying and driving used cars ('83 Buick Skylark, '86 Chevy Celebrity, '91 Chevy Corsica, and '92 Buick LeSabre--may she rest in peace) as my "go-to-work and drive home" car, I bought a 2006 Kia Rio. Of all the compacts out there...I thought the Kia was the best deal based on looks, drivability, warranty, and price.

Unless I'm missing something...the only "cons" I see here is spending a little more for parts (alternator/radiator/blower motor/starter/rotors/drums/etc.), and having to be a little careful in being sure you are compliant on the warranty term if you are going to fix something yourself.

BTW...the Ford/Kia/Porshe dealer experience in Orland Park Illinois was excellent. I'll know more if/when I take my car there for service.
 

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When I have purchased all of my Kias in the past my dealership experiences have been great. Purchasing the Sedona was the best one though. I called them up to ask who was going to be around on a Saturday so I could go in and test drive it and make a deal. Before I knew it I was giving him some info about what I wanted to trade in and less than 24 hrs later he called me with a good deal so I went for it. That Saturday I test drove it and then signed all of the papers. :)
 

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just got back home after going to dealer to sort a steering problem out. on the phone they said it wasnt under warrenty coz it may have been caused by hitting a pot hole etc. so i was expecting a farily heathty price to get the wheel alignment sorted.

well took it in this morning early as suggested so i could be seen 1st without having to jump the queue too much. well after a bout an hour of waitng ( they had builders in redoing the warkshop floor so understandable) he said my car was ready and the cost was on them.

amazed :banana: :banana: brilliant service, even though there were dusty fingerprints left on my sterring wheel.

Kia Hidsons, Rainham
 

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overall good but the dealer still owes me a remote starter, a recon and a scotch guard on exterior and interior.. Ive been getting the run around.....
 

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Originally posted by 1fastkia@Mar 2 2006, 12:20 AM
overall good but the dealer still owes me a remote starter, a recon and a scotch guard on exterior and interior.. Ive been getting the run around.....
How did you get it so they owe you a remote starter?
 

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I said if I traded my car I want a starter or I wont buy the car!!! As my car I traded in had one. :p :grin:
 

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We had good & bad. Or rather, Great & Horrendous! With our '05 Carnival we were treated like Royalty, red-carpet treatment, great service & a pristine, gleaming new car. They went to great lengths to obtain & fit the (free) DVD player as we were off on a major holiday 1 week later. Gold stars all round. The only glitch was that one of the keys was wrong but that was fixed the next day.

A month later we went back to trade in my old Corolla on a new ('05) Rio. Same Dealer, same Salesman. We ended up with an '04 "Demonstrator" as we were just short of the $ for a brand newie. They had 5 days to prep. the car. When we went to collect it, it was unwashed, filthy glass surfaces, only ONE key & NO remote "Bippers". The Salesman wasn't even there - had to go shopping. In retrospect, I should've handed the key back & driven away in my old car until it was all fixed but that didn't occur to me until later. As it was, my Wife spent virtually ALL the next day at that Dealer & the only other Kia Dealer in town tracking down "Bippers" & getting a new key cut & coded. Oh, & I managed to disable the stereo the next night whilst trying to "train" the Bippers as (you guessed it) they gave us the Manual for a different Rio so the security code was WRONG! Back it went - AGAIN. Anyway, I ended up writing a letter very similar to this post & ended up getting a nice apology & an offer of the next service (15 000 km) free, which we will be taking advantage of! :clap:

The cars? Love them both. :57:
 

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I bought a used 2000 KIA Sportage in Bangkok and took it to the local dealership for parts and service. The mechanics are excellent and the service is wonderful. The mecahnics have taken the time to track down each of the problems I have asked them to deal with. The dealership is Yontrakit Kia at Soi 84 Rhamkumhaeng. Yontrakit is a huge dealship group in Bangkok - selling every make one normally can think of - Rolls Royce, Ferrari, Cadillac, Chevy, Saab, Ford, Honda, Toyota, Skoda, etc., etc. ... and KIA. I would have thought that KIA service might receive little attention. No so. They do an excellent job.
Regards,

Bob Tucker
 
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