2K13 Forte SX Lux yada yada yada...
There are two tension pins that hold your USB firmly in contact with opposite side. Take a flash light and a micro screwdriver and carefully bend the pins down and try your USB again. Repeat until desired tension is acquired.Interesting. My USB socket doesn't seem to maintain a firm "grip" sometimes and the connected device wiggles and loses the connection for an instant (forcing UVO to re-read the contents and switch me back to radio while it does so...quite annoying when you've got 30-40GB of files on the device). I'll have to look at this today and see what the connector looks like from the back and the details on getting it out.