[lpcs007]

I have the same issue, but my SW version is ql17. I think I saw SW for qlpe in kia map program. Did you download the program?

you can download here Navigation Updater | Official Kia Navigation Update Website

 

[lpcs007]

in the Navigation Updater software provided by kia, instead of selecting the model of your kia you use the search field and type the beginning of your SW. I think is qlpe. and then you will have your update file. It is also important that the usb stick must have 32GB, no more and no less than that.

 

[lpcs007]

that could be the problem. in the Kia software it shows several times that the USB stick has to be exactly 32gb.