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2016 Sorento SXL Previous 2011 Sorento EX V6 FWD
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Discussion Starter #1 (Edited)
We purchased a 2014 Kia Soul from a small lot selling used cars. At 20 days and about 800 miles, the engine began to make a loud knocking noise and we shut off the car, checked the oil dipstick and there was zero oil in the car. I immediately took video and photos and called the sales person about this issue. His reaction was for us to tow it to him to look at and he insisted that he changed the oil in the car before we ever drove it. He also wanted to remind me that I took the car to another mechanic for a free inspection and that if there were issues then they should have said something to me. Due to my concern that there was no oil in the car, I added 2.5 quarts. There have been no oil leaks since we purchased the car, nor were there any after I added the 2.5 quarts. We had the car towed to the dealer on a Friday morning with the assumption that he would look at it by end of the day.


The knocking does appear to come from the top of the engine but now this work seems to be more extensive as a lifter is making the noise. Has anyone else had similar issues? Any photos or video on how to replace a lifter?
 

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Any updates? My parents car just blew a motor. Had oil changed at dealer less than a month ago. Friday driving the engine knocked. No oil. Drain plug popped out and is missing. Will have to "discuss" issue with the Kia dealer to get them to cover a new engine.
 

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2015 Kia Soul plus 2.0
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I have a 2015 Kia Soul plus with a 2.0 motor. Sunday I was about 30 mins into my commute to work when while at a stop light lost power. I tried to start it again and nothing. I got it off the highway.. tried to start again.. and it started making a loud noise. I checked the oil and NOTHING! No warning lights came on. The oil had been change not long ago and still had miles and time left before the next service. It has a 104 thousand miles on it. And I’m not the first owner. I was just getting ready to replace the motor when I started to look into issues with this motor. How do you go about even getting Kia to consider replacing the motor? I’m on the fence now about replacing it with a motor that has 50 thousand miles on it already.. but I have an emotional attachment to this car as it was my god daughters car who recently past away at the young age of 19... any advise.. any info.. any direction would be amazing. I’ve got 2 quotes to replace the motor between $5000-$8000
 

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2019 KIA Sorento SX - 3.3L GDi V6 - AWD
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I have a 2015 Kia Soul plus with a 2.0 motor. Sunday I was about 30 mins into my commute to work when while at a stop light lost power. I tried to start it again and nothing. I got it off the highway.. tried to start again.. and it started making a loud noise. I checked the oil and NOTHING! No warning lights came on. The oil had been change not long ago and still had miles and time left before the next service. It has a 104 thousand miles on it. And I’m not the first owner. I was just getting ready to replace the motor when I started to look into issues with this motor. How do you go about even getting Kia to consider replacing the motor? I’m on the fence now about replacing it with a motor that has 50 thousand miles on it already.. but I have an emotional attachment to this car as it was my god daughters car who recently past away at the young age of 19... any advise.. any info.. any direction would be amazing. I’ve got 2 quotes to replace the motor between $5000-$8000

I'm really sorry to hear about your car... but even more so about the loss of your god-daughter.

My condolences.
 

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99 Kia Elan 1.8L, 17 Ford Edge Sport 2.7L V6, 15 Mustang 3.7L V6, 08 Harley Nightrain
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I have a 2015 Kia Soul plus with a 2.0 motor. Sunday I was about 30 mins into my commute to work when while at a stop light lost power. I tried to start it again and nothing. I got it off the highway.. tried to start again.. and it started making a loud noise. I checked the oil and NOTHING! No warning lights came on. The oil had been change not long ago and still had miles and time left before the next service. It has a 104 thousand miles on it. And I’m not the first owner. I was just getting ready to replace the motor when I started to look into issues with this motor. How do you go about even getting Kia to consider replacing the motor? I’m on the fence now about replacing it with a motor that has 50 thousand miles on it already.. but I have an emotional attachment to this car as it was my god daughters car who recently past away at the young age of 19... any advise.. any info.. any direction would be amazing. I’ve got 2 quotes to replace the motor between $5000-$8000
Condolences.

For the price you range you listed, how does that compare to a factory re-manufactured unit?

If well maintained the 2015 Soul 2.0L engine should go well beyond 104K miles, and if you end up going with the used 50K mile engine look for signs of how well its been maintained, no sludge etc.

I don't think that your engine is part of the recall replacement, but contact Kia with your VIN and confirm, and even if it is, they will insist on impeccable service records.
 
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