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Hello,

I just bought a 2011 Sorento with a Rear Entertainment System mounted on the roof. Before I bought the vehicle, I inserted a DVD and when the movie came up I thought it was fine; however, now that I have it home, the DVD player won't respond to any controls. I suspect the player is stuck in some kind of parental lock but I don't know how to check for this, or to turn off parental lock. Does anyone with a RES know how to turn off parental lock, or if it is another cause for no DVD playback, what the causes could be?

Thank You
 
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