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Memorial Super Moderator
2005 Kia Cerato LD [2L petrol] manual, 1986 Nissan Pulsar hatch
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Discussion Starter #1
From the kiatechinfo site, relating to retightening struts for a fix of front end noise on some 2009 Rondos. May be of help to some forum members. :cool:
 

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Kia Rondo EX-V6 2008 5P
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I think as BernieD says, this could be a problem not ONLY for some of the 2009 Rondo's. Mine it's a 2008 EXV6 and after reading this thread, I have the feeling that's it, exactly what it could be happening to my Rondo.

Mine was doing weird noise coming from somewhere the front/left/upper side, when driving over an uneven surface road.

I brought it to the concessionary and they say that the link-kit's need to be changed, so was done, and the noise was «considerably» reduced.

But, given that recently (2 days ago) I have the chance to ride a 2010 Rondo EX, comparing the quietness and softness of it's suspension with mine, I have to say that even with the link-kit's changed, I still ear a noisy suspension over uneven surface roads. So I'll be back to the concessionary and giving updates.

Good to know. I still thinking that KIA is an excellent quality/price ratio. I still believing that Rondo is just a wonderful vehicle.
 

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Just had mine in for a recall on this

I've just now returned from the dealer after receiving a recall notice on this. I was quite alarmed on receiving a postcard from them yesterday that I was to bring the car in ASAP, with no indication what needed to be done, other than it was Recall # SA028. I could find no information on such a recall on the web, nor was it listed in the NTSA database.

The postcard also stated that I have been "notified by the manufacturer of the existing problem but have NOT taken steps with us to have the correction made", etc. This was the first I'd heard of it. I received absolutely no notice from Kia on this.

The invoice from this morning's work says "Customer Request recall be performed SA028 Rondo FR strut upper nut retight. Perform recall". So I guess that's it for now.

Interestingly, on 11/13/09 I brought the car in because I heard a noise coming from the front end, and a loose nut on the front strut was reported to have been the problem. It was tightened then, and I've not noticed the noise since. On 2/18/10 I had it in for an oil/filter change and the service rep did a search for any recall issues and he said there were none. I see that the Technical Service Bulletin was issued in Feb 2010, so I guess that must have happened after the 18th.

While I was mollified by the polite and speedy action taken this morning at the service department, which included a chat with the service department manager, I am unhappy with Kia and dealer administration for their sloppy handling of my notification and not being more specific when they sent me the postcard. With all that's been going on recently with recalls, I was wondering if it was even safe to drive it to the service department this morning! And where was that notice from Kia? They've got my correct address, as I get other correspondence from them.

Thanks so much to the original poster for sharing this. I hope this is not going to be an ongoing problem. Other than this, I love my Rondo. I purchased it in August of 2009, and it has only 1253 miles on.
 

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Memorial Super Moderator
2005 Kia Cerato LD [2L petrol] manual, 1986 Nissan Pulsar hatch
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Discussion Starter #5
Hi ebmeyer and welcome to the KIA forums. If you go to www.kiatechinfo.com and register for free, you can access a lot of information, workshop manuals etc as well as see the same Technical service bulletins that go to the dealers, very helpful with keeping up to date with recalls, problems etc.
 

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2008 Rondo EXV6
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From the kiatechinfo site, relating to retightening struts for a fix of front end noise on some 2009 Rondos. May be of help to some forum members. :cool:
I just returned from the KIA dealership, having had both front stabilizer links replaced under warranty. The clunking noises started a few days ago, only apparent when driving over uneven road surfaces. The service rep mentioned the stabilizers as being a fairly common problem (parts were in stock), and the replacements have eliminated the clunking noises.

I was surprised at this type of wear & tear with only 26K kms during my 33 months of ownership (2008 model, purchased in Sept. 2007). Otherwise, we're delighted with our Rondo and this is the first problem issue.

I'm a new forum member - 'Hi' to everyone...and I look forward to staying informed via your periodic posts.
 

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former owner of a 2016 Soul SX 2.0L - Caribbean Blue
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I just returned from the KIA dealership, having had both front stabilizer links replaced under warranty. The clunking noises started a few days ago, only apparent when driving over uneven road surfaces. The service rep mentioned the stabilizers as being a fairly common problem (parts were in stock), and the replacements have eliminated the clunking noises.

I was surprised at this type of wear & tear with only 26K kms during my 33 months of ownership (2008 model, purchased in Sept. 2007). Otherwise, we're delighted with our Rondo and this is the first problem issue.

I'm a new forum member - 'Hi' to everyone...and I look forward to staying informed via your periodic posts.
:00000732: with your first posting on the forum, good to see another Canadian member.
I too had the two front stabilizer links replaced under warranty a few weeks ago with 58,000 km on the clock. It was a knock that came on quite quick over a few days - solved the problem! The service manager said they had encountered a premature bushing wear on a few on '07 and '08 Rondo's, some at 10,000km some okay till 100,000 km. He knew what it was as soon as I described it to him on the phone when I made the appointment. They too stocked the item and it was in and out in a half hour.
 

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My 2009 Carens 2.0 crdi has been rattling and clunking from the front end since new..I have complained several times all to no avail..the dealership In lowestoft UK eventually said they had to tighten something..what I dont know..its a bit quieter now however!
 

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Kia, Rondo, 2014, 5 passagers, Blue
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Thanks Pulsar86 for the kiatechinfo link.
It will be a good help for the next years.
 

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Thank You So Much!!!

This PDF saved me a trip to the Carmax service dept and who knows how much money!! A socket wrench and some muscle behind it was all it needed!! Thank you SOOOOO much!! My 09 Rondo feels and sounds like a new car now! :)
 

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Rondo 2007 EX-V6
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:00000732: with your first posting on the forum, good to see another Canadian member.
I too had the two front stabilizer links replaced under warranty a few weeks ago with 58,000 km on the clock. It was a knock that came on quite quick over a few days - solved the problem! The service manager said they had encountered a premature bushing wear on a few on '07 and '08 Rondo's, some at 10,000km some okay till 100,000 km. He knew what it was as soon as I described it to him on the phone when I made the appointment. They too stocked the item and it was in and out in a half hour.
Just replaced my stabilizer links after 70,000 kM. My noise also came fairly quickly, but was aware of the problem, thanks to a co-worker that had the same issue.

They also replaced the steering universal joints due to excessive play. All warrranty.
 

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Kia, Rondo, 2014, 5 passagers, Blue
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Hi, I have to change the top bearing of the right strut last week, (on the garanty) because of the noice it produce, at only 5000 KM :confused: , (That scare me a lot for the futur...... :eek: ) The old bearing was all loose.
 

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strut noise?

Just had brake pads put on rear 07 rondo. They told me the pins need to be replaced and its covered under warr. The noise sounds like thumps when riding in car. Front brakes need to be replaced in winter still good. I have 38,000, was taken in for service on fuel filter but they gave this away just prior to my arrival at shop to someone else and had no extra fuel filter. I was able to see stock room and was very concerned there is hardly anything on shelves. Rockford, ILL
They have to order pins and made another appt for this along with fuel filter. :eek:
Asked them why they couldn't call me first so I could have rescheduled but they just looked at me? Also, many dealer service shops in area were telling me fuel filter does not need to be changed! I called Corp and told them they need to send out mass memo on this because its in the book under warranty. She said she was going to do just that.
 

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2009 Kia Borrego EX 3.8V6 AWD/2007 Kia Rondo EX 2.7v6
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What size socket is required for the strut nut and can it be used with a ratchet, is there enough room?
 

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Sonn to be Rondo
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Been a while since the last post on this thread, but what the service guys at Kia think is a several day transmission job was fixed in 30 secs with an offset ring spanner thanks to the PDF at the start of the thread, thanks.

I'm in Australia with an 09 rondo which here comes with a 2 litre petrol so the problem is here aswell.

I'll still get the transmission looked at, who knows, if they find something it will be covered under the warranty.

Thanks again Pulsar86,
AussieRondo.
 

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2007 Kia Rondo EX-V6 Luxury, 1990 Suzuki Escudo
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Just replaced my stabilizer links after 70,000 kM. My noise also came fairly quickly, but was aware of the problem, thanks to a co-worker that had the same issue.

They also replaced the steering universal joints due to excessive play. All warrranty.
That's interesting, exactly the same with ours. Steering universal joint assembly and stabilizer link. That was back a few years, now the other link went. Shit just isn't made like it used to be.
 

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10 Optima LX, 07 Rondo EX, 89 Chevy C1500
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That's interesting, exactly the same with ours. Steering universal joint assembly and stabilizer link. That was back a few years, now the other link went. Shit just isn't made like it used to be.
Stabilizer links are very common on the Rondos(and Optimas, same parts), but the steering joint not so much. I've actually never seen a steering joint go bad on a Rondo.
 

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2007 Kia Rondo EX-V6 Luxury, 1990 Suzuki Escudo
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Stabilizer links are very common on the Rondos(and Optimas, same parts), but the steering joint not so much. I've actually never seen a steering joint go bad on a Rondo.
Thankfully the links are not a bad price from Kia at around $25 here in Canada. The car parts places were about double that.

The steering universal joint assembly was giving us trouble from the start. I don't think it was worn out but rather a parts defect. We had way too much play in the steering, plus a seized caliper, that gave us problems with pulling to the right and such. Had to go back to Kia several times for them to do anything. I actually paid an alignment shop to do a report and then I presented it to Kia. After that, Kia replaced the parts which corrected the problems.

The alignment shop also found the rear springs were sagging. I asked them to just replace them and they said they couldn't do that in good conscience as they were still under warranty and Kia should do it. That was another fight for months. I actually had to take a tape measure out to the car with the tech and service manager to show them the car was under the minimum ride height (with new tires) by about 1.5 inches if I remember correctly. Finally got our new springs and, voila, no more bottoming out!:)
 

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I'm just incredibly curious why Kia doesn't add blue Loctite to the TSB so that this wouldn't be a recurring problem...

Currently dealing with this myself outside of warranty, plus both stabilizer links. From the looks of things, if you're changing out your tires, consider getting both stabilizer links replaced at the same time. The former owner of my car waited to long, and all that play chewed up the tire sidewall belts plus the treads.
 
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