Kia offered a free repaint ........
KIA messed up on the paint process and in turn screwing over anyone that purchased the vehicle.
I was offered a free repaint which I accepted and in the legal letter with the terms of the repaint was offered 5k for the inconvenience of having to go through this process. I was without my vehicle a $40,000 beautiful car for over a month. In the letter it states if you a good will gesture of 5k will be given for going through the process of getting the repaint.
Later in the letter it states I can do a repurchase of my vehicle or replace the vehicle if the paint job is not acceptable. No where in the letter does it say I wont be receiving the 5,000 if another option is taken. After not having my vehicle for a month I get it back and parts of the vehicle are painted incorrectly or not at all. Again NOT my fault or problem.
They offered to fix the affected areas AGAIN but I'm not going to be without my car for another month for shoddy work. So I opted for the repurchase option because the work was poorly done otherwise I had every intention of keeping the vehicle as I LOVE the stinger and the yellow.
They tell me I will owe my negative equity for vehicles I traded in. HELL NO I DONT. the paint issue is not my fault or problem I agreed to the contract of this vehicle and trading my cars for this vehicle. This is KIAs problem not my own. And they bound themselves legally by telling me I get 5k. I'm taking this to the news and Sueing KIA for the money owed as it's in the thousands. Unless KIA can fix this issue I advise everyone to steer clear of KIA they are Unethical and do not take care of their customers.
Last edited by ron1004; 11-13-2018 at 01:46 PM.
Reason: More appropriate title added