Kia Soul Solis Rear Axle - Kia Forum

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post #1 of 32 (permalink) Old 02-21-2012, 04:37 PM Thread Starter
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Angry Kia Soul Solis Rear Axle

After only 36,000 miles and on the first dealer check, my Kia Soul Exclaim required rear axle shims to keep the tires from feathering. The rear axle is solid, and since all 4 tires are now feathered because of 5000 tire rotation, it is clear the car came out of the factory with a bad camber. The local Manager is calling it a routine maintenance item. In other words, buyers of new Kias should check to make sure the solid rear axles do not require shims to true up. Routine maintenance!! You have to be kidding.

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post #2 of 32 (permalink) Old 02-22-2012, 11:50 AM
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Your post explains why it is very unlikely my next car will be a Kia.
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post #3 of 32 (permalink) Old 02-22-2012, 12:43 PM
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The alignment adjustment is only warranted for 12K miles, in US. An issue there wold show itself before then. Tire rotation every 5K is standard maintenance requirement. Why would you bring this up so long after the alignment warranty is up? Still original tires?
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post #4 of 32 (permalink) Old 02-22-2012, 04:43 PM
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Even with routine rotation and balance, some issues take a long time to be really noticed. If you think you can see tire problems with this issue within 12k miles, you're wrong. It can and often does take much longer, unless the problem is really, really bad.

The point here is that the dealership is calling it "routine maintenance" when it obviously is not. And if it is, it means this happens on a routine basis. And if that's the case, Kia makes crappy cars.

My biggest gripe with Kia to date is parts and service. Parts never has any actual parts in stock. It's a 3 day wait for anything. Service seems like a bunch of lawnmower repair guys doing the best they can.
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post #5 of 32 (permalink) Old 02-22-2012, 05:31 PM Thread Starter
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Kia Solid Rear Axle

12,000 miles is often not enough time to show a defect on the solid rear axle alignment that would compromise the tires, since it would more than that for the tires to become so feathered as to become useless and the interior noise to become so loud you can't hear normal conversation. A car should never come out of the factory with the rear axle out of alignment. However, it is apparently so common that the Kia mechanic himself told me that no one should buy a new Soul without putting it on the rack first to check the axle. Does that sound like a routine maintenance issue to you? I was also told that any consumer redress can't go beyond the Kia District level. Apparently, not even the CEO of Kia can overrule a decision made at the Kia District level. Unbelievable! And stupid!
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post #6 of 32 (permalink) Old 02-22-2012, 07:23 PM
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Quote:
Originally Posted by lancer1945 View Post
Unbelievable!
You said it!
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post #7 of 32 (permalink) Old 02-22-2012, 10:38 PM
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who did your tire rotations if done every 5000 miles that would be 7 tire rotations with 36000 miles on the vehicle and the problem wasn't noticed before now and yes it would seem to me as routine maintenance as somebody wasn't paying attention to the wear patterns of the tires .
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post #8 of 32 (permalink) Old 02-23-2012, 03:22 AM
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Common sense here people

Did it ever occur to you people (jetech0001 excepted) that althou the term "routine maintainence" was used. And may leave a bad taste in your mouth hearing it and paying for it. A unfortunate life lesson was learned here today.
1)NORMAL adjustment period is yes 5K
2)Extended adjustment period was 12K in some cases to help customers out a bit on the limited 5K NORMAL
3)YOU GOT 36K on a 2011 vech with the 18 inch expensive tires on it.
4)It is MORE then fair to assume you WILL NOT have a leg to stand on if you did 5K rotations (lets see now 36K divided by 5K is 7.2 times) in that 36K.
5)This is NOT a RWD vech. It is a FWD vech. So what planet did you come in from recently to ever not think that normal tire feathering occurs on FRONT TIRES most on a FWD and rotating tires to BACK is the normal at 5K to minimize it for teh life of the tires. But putting rear tirs to front in doing this, DOES NOT MEAN the tires going forward are MORE fathered then the ones coming off FRONT! Theres was a problem WAY BEFORE 36K. Are you that big of a M***N?

So YES it will be ROUTINE MAINTAINANCE! to get the REAR AXLE SHIMMED due to tire feathering at 36K. And on YOUR DIME!

IF you could not take your HOOYA from rotation number 2 at 10K on till only 36K NOW and see TIRE FEATHERING of some sort before 12K and ALL FOUR now are FEATHERED! That is your problem, Not KIA'S.

ASIDE: Yes it is not right a vech leaves factory "OUT OF SPEC" OR once here after shipping on a SHIP and TRUCK and RAILCAR or whatever it
is "OUT OF SPEC". But it happens all too often less so from the first and MORE from the second reason.
I and I am ONLY one person that maybe does this. Make it a point to TAKE IT BACK TO DEALER at 5K and get it put on a rake and checked for BREAK-IN lossening up and settleing of the suspension. IT IS FREE!!!!!!! and if they do it they certify at that time it was DEAD ON in SPEC. If not they FIX IT! to be for FREE! IF say no we do not do that for you then you get them to put that in WRITTING as such DATE/TIME/MILES that it is and sign it. Keep that paper and refer to it RIGHT NOW! at 36K with you ISSUE! of tire feathering and "ROUTINE MAINTAINENCE". YOU got one thing right thou. This whole thread is "UNBELIEVABLE" and "STUPID"!

Last edited by ron1004; 06-13-2015 at 03:44 PM.
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post #9 of 32 (permalink) Old 02-23-2012, 12:26 PM
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Perhaps the 18 inch low profile tires & wheels transmit more shock load thru to the suspension adding to this condition?
I have a new 2012 soul plus with only about 1k miles so far and for me it is still too soon to get any real feedback on reliability, fit & finish and the vehicle ability to stay in spec.
I'm here in NY where the roads challenge most any car makers ability to hold an alignment.
I will however, defer to my beloved Hyundai elantras.
With 7 years on NY roads I never had to do an alignment.
That car never pulled nor did it ever wear the tires in an uneven manner!
I had bent the stock steelies on a number of occasions from potholes the size of a NY studio apartment.
Still the car never pulled or wore the tires unevenly.
My spider senses continue to tingle over this whole Kia purchase though.
The comfort I so enjoyed with every new Hyundai, I have yet to achieve with this new Kia.
Perhaps it is just too soon to enjoy the a fore mentioned comfort or perhaps Kia has just not risen to the level I believe Hyundai has enjoyed for years now.

Last edited by sradiator; 02-23-2012 at 12:28 PM.
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post #10 of 32 (permalink) Old 02-23-2012, 02:20 PM
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It's asinine to think this problem automatically shows up in a short time or in 5,000 or even 12,000 miles. That's just silly to even state it would.

I agree that Kia is not even close to Hyundai. Nowhere near. Hyundai is heads and shoulders better than Kia.
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