Borrego Parts Supply Issue - Page 2 - Kia Forum

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post #11 of 14 (permalink) Old 06-25-2012, 11:00 AM Thread Starter
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New ETA June 30th

Customer service said that a bunch of emails went back and fourth between Kia Canada and Headquarters in Korea, she didn't know what they said becasue it was all written in Korean Characters. So hopefully this will happen soon.

In all fairness, the lady at customer service for Kia Canada was very good to deal with, and she did her best, and followed up.

Smoking Crate: The ride is uncontrolled and bouncy, and it is banging hard on bumps, doesn't make sense to me either. Maybe the natural stiff ride, combined with the shock issue makes it seem worse, I'm not sure. All I know is that the ride is bad, a shock is leaking, I want it fixed, and it shouldn't take this long My wife is not happy and a Happy Wife = Happy Life!

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post #12 of 14 (permalink) Old 07-06-2012, 11:50 AM Thread Starter
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Update: Recieved parts, installed yesterday. There was a noticable difference on bumps, vehicle's overall handling seems better as well. Rides like a truck now, not a dump truck.

Today I put new tires on as well, no major brand just motomaster total terrain a/t2 from Canadian Tire (supposedly made by goodyear). I was guaranteed if I don't like the tires after a couple of days of testing I could upgrade to michelins or goodyear. So far so good. I'll be happy with 2 seasons after which I will be getting Light Truck tires for towing.The new tires seem to absorb road bumps better than the Hakooks that were on there as well.

Next time the dealership orders a part for me I will follow up with Kia Canada right away, as it seemed to speed things up.
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post #13 of 14 (permalink) Old 07-06-2012, 12:07 PM
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Glad it all worked out for you!
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post #14 of 14 (permalink) Old 07-09-2012, 08:08 AM
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Thanks for the follow up. Glad t hear your Borrego is driving/riding like a Borrego now. BTW, when I put on new tires, there was a little difference in smoothness but not a night/day type of feeling.
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