I have been meaning to get back to this very helpful forum for a while now to feedback on my choice of vehicle.
I finally opted for a Kia Ceed 1.6 Crdi 3 5dr AUTOMATIC (diesel) last Autumn. I have experienced two separate problems as follows:
DOOR LATCH FAULT - Unable to open rear passenger door from inside
I had problems early on as passengers were unable to open a rear passenger door. After ruling out any child safety or door safety mechanism features, it was taken in and identified as a door latch problem. The latch was replaced without question and it resolved the problem. I suspect that the car was delivered with the fault already present as it was found the first time I carried a passenger.
DOOR LOCKING / UNLOCKING problem - unable to lock/unlock with remote key
In the last 4-6 weeks I have experienced the same problem as you have described above. The first time it happened, I was unable to lock the car with the remote key fob after parking it in a busy street. I thought that there was a problem with the battery in the remote key as I was able to lock it manually with the actual key in the door. However, when I returned home, I tried to lock/unlock the car with my spare remote which had never been used and was only a few months old, and the problem remained. I had to lock it manually again putting the the key in the lock.
The next day I checked again using my original remote and it worked perfectly. I was baffled but did not contact the dealer as it was a once off.
In the last 7-10 days, the same problem has reoccurred twice - making it 3 times in all now, so I will be contacting the dealer. As you rightly pointed out, as it appears to be an intermittent problem, it may be difficult to actually show the problem to the dealer.
I have noticed that whereas my sidelights usually go off automatically when I lock the car with the remote, when I have to lock it manually with the key in the door, this does not happen.
It is unfortunate that I have now experienced 2 problems with the vehicle in less than 6 months as, apart from that, I am very pleased and quite impressed with the car itself.
I will feedback again once I have spokento or visited my/a dealer.
I will be keen to hear if you have any further news too.
Hi TLM, just got in from 3 hours in the rain with the RAC guy. (Wet and a bit unhappy.)
I moved the car to an adjacent car park to save me and Kia any unnecessary embarrassment due to the highly public nature of our main car park and of course, having been started / stopped the engine the locks are now behaving as I would expect. I did get a video of the left doors locked / right doors unlocked and car being unresponsive to the remote fob though.
As the car is driveable it is Kia Assist's policy not to recover it to the dealer; I'll have to take it there myself. I don't really have a big problem with that but how am I supposed to get around (take children to school and get to work) in the meantime?
I need to take it to the dealer to be investigated but I wonder what they can realistically do. If they can't see the fault then they probably can't diagnose it. The dealer doesn't have a courtesy car available until the end of the week.
I just need a car in the meantime but let's not start debating the shortcomings of the warranty when it comes to actually having a car; we know that having use of a car is down to the dealer's discretion & resources, not a term of the warranty.
So, in summary, I can't be sure that I can lock the car when I get home or that it will remain locked, so it's potentially uninsured. If I drop it off at the dealer I'll be without transport.
I've got a certain amount of deja vu here. I seem to have been plagued by small faults with the cee'd, as is already well documented on this forum.
None of these faults has been catastrophic but there have been so many minor faults that the confidence I had built up in this car over the six months since I picked it up is easily lost.
Yet again I find myself in "the discussion" where my wife asks me whether I regret buying a Kia - a decision which is sometimes hard to justify.
I think the car as a concept is great. Good mpg, comfort, features etc but soooo many faults.