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post #1 of 11 (permalink) Old 07-03-2006, 09:13 PM Thread Starter
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KFX Performance

had a bad experience when purchase a struct bar from kfxperformance on the 13th Jun till now hvnt received goods and request for arrival date also no reply....hopefully my incident could give u some precaution.

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post #2 of 11 (permalink) Old 07-03-2006, 09:14 PM Thread Starter
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Originally Posted by wahkau
had a bad experience when purchase a struct bar from kfxperformance on the 13th Jun till now hvnt received goods and request for arrival date also no reply....hopefully my incident could give u some precaution.
share experience
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post #3 of 11 (permalink) Old 07-03-2006, 09:53 PM
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I have a strut bar from KFX Performance. I had no issues with Bill when I ordered mine. He got back to me whenever I would email him. I know of many others that have good experences ordering from KFX Performance.

Last edited by Spec SX; 07-03-2006 at 09:57 PM.
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post #4 of 11 (permalink) Old 09-03-2007, 11:09 PM
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Originally Posted by wahkau
share experience
Has this been resolved yet? If you still haven't rec'd your item, please send me a quick note at [email protected] and I will look into it.
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post #5 of 11 (permalink) Old 09-04-2007, 01:45 PM
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Quote:
Originally Posted by wahkau
share experience
Quote:
had a bad experience when purchase a struct bar from kfxperformance on the 13th Jun till now hvnt received goods and request for arrival date also no reply....hopefully my incident could give u some precaution.
I think he did, he ordered on June 13th, its september what 3-4th. Thats a way long time. If you don't got it in stock I think kfx should email everyone that ordered, that its not in stock at this time shipping will be delayed, and give a at least a rough estamate as to when it will be stocked. Right? But it isnt going to happen this has been happening for years on end!




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post #6 of 11 (permalink) Old 09-05-2007, 11:57 AM
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i have had nothing But problems with them. CAI, Header, Strut bar, and racing seats. after 1 month of no replys and no product i file clams with paypal and got my money back.

i Can be found at these sites

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post #7 of 11 (permalink) Old 09-23-2007, 09:58 AM
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Send a message via AIM to bhurlin
We serve over 1000 customers a year and have had good results.... We still struggle with stock once in a while, please email about your strut bar so that I can see what has happened [email protected]

KIA - The Power to Surprise
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post #8 of 11 (permalink) Old 09-24-2007, 12:18 PM
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1000 a year? That equals less than 100 a month bill. You cant send that many emails? Come on. If you got time to post on forums take that time and inform your customers to whats going on. Whats more important? Customers or posts?

Edited for sake of not causing and argument.. Bill if youd like to talk PM ME




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post #9 of 11 (permalink) Old 09-24-2007, 12:23 PM
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Quote:
Originally Posted by 1fastkia
1000 a year? That equals less than 100 a month bill. You cant send that many emails? Come on. If you got time to post on forums take that time and inform your customers to whats going on. Whats more important? Customers or posts?
Hate to say it... but I agree.... the customers should know where their product is at....

If there are any delays, whether it is lack of stock or shipping error, the customer NEEDS to know so that they don't feel like they threw away their money.

- Tum

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post #10 of 11 (permalink) Old 07-23-2010, 07:00 PM
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God if I had known that the same response from 07 was still valid, I'd have given my money to soulful racing.
"order number, name, e-mail address and what you ordered"
You should know what I ordered.
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