Strange driver window behavior - Kia Forum
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post #1 of 6 (permalink) Old 05-14-2019, 02:53 PM Thread Starter
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Strange driver window behavior

Sometimes when my driver window is fully down and hit the "auto up" function on my switch the window will go up about 1/2 way, stop then go back down till about 3 inches of window is above the top of the door panel.

What could cause this? Has anyone else seen it before?

2018 EX w/4cyl
I have the upgrade dash display, but not the package that includes the power liftgate.

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post #2 of 6 (permalink) Old 05-14-2019, 08:37 PM
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That's a strange one, never seen that before. My gut instinct on that would be that it has something to do with the programming, and quite possibly a reset would clear it if it is just a software glitch. That said, if it still does it, then there must be some sort of mechanical / physical cause to it. If the vehicle is still under warranty you will want to go to the dealer to remedy the problem.

Here is the window reset procedure from the owners manual

If the power window does not operate normally, the automatic power window system must be reset as follows:

1. Turn the ignition switch to the ON position.

2. Close the driver's and passenger's window and continue pulling up the driver’s power window switch for at least 1 second after the window is completely closed.
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Last edited by pcguy; 05-14-2019 at 08:45 PM.
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post #3 of 6 (permalink) Old 05-15-2019, 06:26 AM Thread Starter
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Originally Posted by pcguy View Post
That's a strange one, never seen that before. My gut instinct on that would be that it has something to do with the programming, and quite possibly a reset would clear it if it is just a software glitch. That said, if it still does it, then there must be some sort of mechanical / physical cause to it. If the vehicle is still under warranty you will want to go to the dealer to remedy the problem.

Here is the window reset procedure from the owners manual

If the power window does not operate normally, the automatic power window system must be reset as follows:

1. Turn the ignition switch to the ON position.

2. Close the driver's and passenger's window and continue pulling up the driver’s power window switch for at least 1 second after the window is completely closed.
I'll check my owners manual. Thanks.
Are you referring to "Key On Engine Off" or "Key On Engine Running"?
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post #4 of 6 (permalink) Old 05-15-2019, 08:19 PM Thread Starter
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Here is a video clip of the strange behavior.

https://youtu.be/1NEcFDJOZNs

https://youtu.be/Xyghepg66PM
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post #5 of 6 (permalink) Old 05-15-2019, 08:54 PM
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Here is the power window reset procedure from the owners manual. Page 4-40
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post #6 of 6 (permalink) Old 06-08-2019, 09:43 PM
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I had the exact same issue you are having with the auto-up on my '17 SX. Took to the dealer and they replaced the window motor and its working fine now. I thought it was something simpler too but turns out the entire motor assembly needed swapped. They replaced under warranty.
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