Aussie satnav update saga continues - Kia Forum

 
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post #1 of 1 (permalink) Old 04-13-2019, 09:07 PM Thread Starter
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Aussie satnav update saga continues

To all you Aussies waiting with eager anticipation for the KIA satnav (maps) upgrade, all I can say is to not get too excited.
My story, in short: 2015 Sportage Platinum (second one I've bought new from this dealer) and made sure at point of sale to have in writing that I would be "assured" of map upgrades for my anticipated life of vehicle. Well, as we all know, all of a sudden map upgrades are not available because KIA (Australia), in their wisdom, have dropped relationship with their map supplier and if you want your system upgraded it will cost YOU. Not likely, sunny boy! Argued the point with service manager, PR manager, sales manager, along with a few idle threats of never using this dealer/brand again, and displaying a copy of the inclusion in the sales contract. Won(?) the argument and eventually had the in-car satnav upgraded(?) to the latest, new, replacement software.
The maps are new (well reasonably up to date, anyway), the way the system operates is the same, pretty much - although now it doesn't register average speed in the average speed "safety camera" zones, and doesn't warn of approaching entry to rural towns/speed changes - 2 features I really appreciated as we travel rural Oz quite a bit.
But . . . what it DOES do now, is give the warning bips when entering the average speed zones . . . but continues to bip bip bip as we trundle along and there is no way to turn it off other than co-pilot grabbing a toothpick and pressing the reset button! WTF!
And service can't replicate and KIA don't want to know about this either!


Old enough to know better . . . . too old to care!
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