Join Date: Jun 2019
Location: Toronto, ON
Drives: 2016 Kia Sorento 3.3L SX+ AWD
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S/W Version and SD Card question
I just purchased a 2016 Kia Sorento 3.3L SX+. The navigation system is not working (message says "SD Map card is incompatible with this software version. Please insert the correct SD card.")
The SD Card says "Sorento" and has a code of 96554-C6101 - STD 4.X can.
Under system properties I see the following Software Version: ST.UM.CAN.E512.170309
From the dealership I understand that the previous owner liked to play with things a lot, add features, etc. I suspect he may have done some software changes but I'm not sure.
Any advice? Would a Kia dealership be able to assist me with this?