AWD not engaging - Kia Forum

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post #1 of 17 (permalink) Old 05-23-2019, 06:46 AM Thread Starter
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AWD not engaging

Hi. New to the forum and I apologize if this has been posted before but still working out how the search function works on here.
I bought a 2nd hand (very clean) 2016 CRDi EX for my wife that's done 100 000km.
We need an AWD as our driveway is a steep 100m gravel road.
I can't get up the drive (even in the dry)! The front wheels spin but I can't get the back wheels to spin.
I have tried different ways i.e. locking the center diff and switching traction control off etc. but it makes no difference.
I have checked fuses - no problem there.
The car went in last week for its 100 000km service and I reported it. The service manager says there's no problem and all is working fine.
I struggle to believe that this is normal and feel really disappointed in the car. My in-laws get up in their Rav!
Any info on this would be very welcome.

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post #2 of 17 (permalink) Old 05-23-2019, 10:00 AM
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Quote:
Originally Posted by Zulugoat View Post
Hi. New to the forum and I apologize if this has been posted before but still working out how the search function works on here.
I bought a 2nd hand (very clean) 2016 CRDi EX for my wife that's done 100 000km.
We need an AWD as our driveway is a steep 100m gravel road.
I can't get up the drive (even in the dry)! The front wheels spin but I can't get the back wheels to spin.
I have tried different ways i.e. locking the center diff and switching traction control off etc. but it makes no difference.
I have checked fuses - no problem there.
The car went in last week for its 100 000km service and I reported it. The service manager says there's no problem and all is working fine.
I struggle to believe that this is normal and feel really disappointed in the car. My in-laws get up in their Rav!
Any info on this would be very welcome.
Sawubona boet

I'd ask the service manager to demonstrate that it is fine and working.

My Ford Edge has a graphic showing the intelligent drive distribution - does your vehicle have anything like that?


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Last edited by ron1004; 05-23-2019 at 10:08 AM.
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post #3 of 17 (permalink) Old 05-25-2019, 12:53 PM Thread Starter
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Howzit Ron1004.😊
When I challenged the service guy he says that the system was never built to handle that much torque through to the rear wheels and that it is simply to help with on-road slippery situations. He says that the system is designed merely to help with traction. It was only after speaking to him that I YouTube'd and saw rear wheels spinning. My next move will be to take the vehicle to another dealership.
WRT the image you posted, no my car doesn't have this feature.
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post #4 of 17 (permalink) Old 05-25-2019, 01:33 PM
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Baloney. The system is designed to send up to 50% to the rear wheels as needed. You should see the crazy Russian videos of guys out in the mud with their Hyundai and Kia vehicles with AWD. Or perhaps you have, and that's what you're describing.

I agree. New dealership time.
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post #5 of 17 (permalink) Old 05-26-2019, 05:51 AM Thread Starter
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Yip. Have read elsewhere on the net that 50% goes to the back. Was thinking of selling the car and getting something else but its so awesome, so I'll rather get it right.
Amazing how a bad service manager can mess things up for a brand!
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post #6 of 17 (permalink) Old 05-26-2019, 02:02 PM
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The 2019 has the indicator. Up to around 20 MPH there is significant power to the rear wheels.
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post #7 of 17 (permalink) Old 05-26-2019, 04:27 PM
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I tested mine out last fall on a steep gravel trail. I got stuck. The right front tire just spun, and none of the other wheels engaged at all. I tried the AWD Lock, which didn't change anything. I plan to take it to the dealer soon to get it checked out.

Zulugoat, I'll be interested to hear what you find out from your dealer. As you said, it is an excellent car! No need to trade it in. I've looked at the videos before others have mentioned, and the Sorento is quite capable with the AWD (it just needs to work).

Last edited by JohnH123; 05-26-2019 at 04:30 PM.
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post #8 of 17 (permalink) Old 05-26-2019, 08:05 PM
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post #9 of 17 (permalink) Old 05-28-2019, 02:59 PM
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what exactly does the lock button do? does it actually lock the front and rear diff? or just one of them? or not at all?
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post #10 of 17 (permalink) Old 05-28-2019, 04:09 PM
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Quote:
Originally Posted by Tinted View Post
what exactly does the lock button do? does it actually lock the front and rear diff? or just one of them? or not at all?
The lock button does lock the front and rear, so all wheels are moving equally. They say not to use it on dry pavement as that can damage it. Mostly they say it is for getting unstuck when needed. It also shuts off over about 25 mph.
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