Suspect tire pull on 3mo old Sorrento, what should I expect from dealer? - Kia Forum
 
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post #1 of 6 (permalink) Old 04-15-2019, 09:30 AM Thread Starter
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Suspect tire pull on 3mo old Sorrento, what should I expect from dealer?

2019 XL: At 70 mph it wanders, let go of wheel and it drifts right, have to keep correcting. Had it in, dlr tweeked alignment, didn't solve problem. I know KIA doesn't warranty tires, but, on new purchase what should I expect the dlr to do when I take it back for a recheck? I think dlr should at least rotate tires to isolate the problem? From reading this forum it sounds like KIA dealers are difficult to deal with? My first KIA.

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post #2 of 6 (permalink) Old 04-15-2019, 09:57 AM
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Need to see the numbers associated with the alignment after it was completed, or we're shooting in the dark.

A front/rear swap might provide a clue, but the numbers are more important.
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post #3 of 6 (permalink) Old 04-15-2019, 10:27 AM Thread Starter
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Description of work: Verified toe integrity and reset SAS calibration and set steering feel torque to zero for lane control.

No other detail provided. Tires are Hankook DynaPro 2. I've had Hankook tires before, wasn't impressed but had no problems with them.
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post #4 of 6 (permalink) Old 04-15-2019, 11:32 AM
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Welcome to the Forum...While I can't tell you just what the dealer would be "open" to doing to correct this complaint. It does sound as you are familiar with what needs to be done to track out a tire issue. My having worked in tire shops/alignment/dealerships in my past, I would agree that unless the tires are a directional tread to cross rotate the front tires. It will either pull left or may drive straight after doing so. I have even gone as far as having a tire flipped over on the rim of an non directional tread tire which after re balancing once the suspect tire has been determined , has 98% of the time "cured" the pull condition.
On a directional tread tire, same steps are also used BUT more "swapping is needed to keep all tires spinning in the correct position rotation.
Hope all works out for you on this and please report back on how things work out.
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post #5 of 6 (permalink) Old 04-15-2019, 12:18 PM
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After taking a close look at this tire (as close as one can given Hankook's web page photos), you may be right that they are NOT directional, which would allow for a left/right swap, not just a front/rear.
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post #6 of 6 (permalink) Old 04-17-2019, 08:56 AM
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NOT to change the subject of this thread....BUT why can I not find this thread unless I am logged in on the forum?????
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