2016 Sorento UVO Software - Kia Forum

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post #1 of 45 (permalink) Old 12-16-2018, 09:15 AM Thread Starter
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2016 Sorento UVO Software

Have had a lot of requests for the UVO software that I downloaded from Kia. In most cases, people's email inboxes won't accept either an *.exe or a *.zip with an *.exe inside, so I've set up a drop area at Mediafire for those that want to pick it up that way.

The link is https://www.mediafire.com/folder/4ia7f19e3sf84/

If you have any trouble accessing it, please let me know.

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post #2 of 45 (permalink) Old 12-17-2018, 10:33 AM
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Is this the same as downloading from a WIFI connection?
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post #3 of 45 (permalink) Old 12-17-2018, 07:52 PM Thread Starter
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I don't understand the question. The software is designed to be run on a Windows PC, and the PC updates your vehicle's SD card.
You go to the link, and it should provide the file for you to download on your PC. Then unzip it and run it.
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post #4 of 45 (permalink) Old 12-21-2018, 09:06 AM Thread Starter
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Just a bump here to make sure it doesn't get missed. I have had quite a number of requests.
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post #5 of 45 (permalink) Old 12-21-2018, 10:49 AM
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What version is this?


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post #6 of 45 (permalink) Old 12-21-2018, 01:09 PM
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Quote:
Originally Posted by ecanderson View Post
Have had a lot of requests for the UVO software that I downloaded from Kia. In most cases, people's email inboxes won't accept either an *.exe or a *.zip with an *.exe inside, so I've set up a drop area at Mediafire for those that want to pick it up that way.

The link is https://www.mediafire.com/folder/4ia7f19e3sf84/

If you have any trouble accessing it, please let me know.
Thank you, Sir!
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post #7 of 45 (permalink) Old 12-21-2018, 10:39 PM Thread Starter
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Originally Posted by CrazyBiker View Post
What version is this?
It is version 16.10.2.0 of the PC tool. It downloads whatever current version is available for the vehicle.

Someone has pointed out that it appears that the filename is a VIN number. I hadn't noticed that before, nor do I recall having to supply a VIN when I got the app from Kia. I will look around more to see if I can find the original link that I used to perform the app download in case that's actually necessary for you folks as well. It's been over a year, so I may not recall this properly.
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post #8 of 45 (permalink) Old 12-21-2018, 10:55 PM Thread Starter
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OK. I found my original link. I had previously gone to www.myuvo.com/ccw/softwareUpdate
I can see the correct landing page with a 'session expired' message, but then I get redirected to the Kia owner's portal, and there's no update stuff there for UVO.
That said, that may just be an old cookie problem on my end. I'd try www.myuvo.com/ccw/softwareUpdate to see if you don't get what you need there if my file doesn't work with other VIN numbers.
I'll see if clearing some history here brings that page back up successfully.
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post #9 of 45 (permalink) Old 12-22-2018, 09:29 AM Thread Starter
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Another user has pointed out that some of you may not have already set up a UVO account on your smart phone for the first time, or may not have seen the instructions that came with your vehicle at all. As the instructions with the vehicle note, this is NECESSARY if you are trying to update the UVO firmware. If you can get into the www.myuvo.com site, it explains all of that and what I'm going to describe below.

You can get the mobile app at either the Apple App Store or Google Play Store. Do that first if you can get into the myuvo site.

Then you need to run that app on your phone and set up an email and password and mobile number. That is the same email and password that you will then use on the UVO site.

You then set up UVO on your vehicle (follow the instructions for IN-CAR UVO SETUP) that the app specifies, turn off the vehicle, and remove the SD card. Then use the PC app to download and install the new UVO firmware (if there is any) to your SD card using your PC.

Last, you put the SD card back into your vehicle and start up the engine. Press SETUP on the head unit, and scroll down to SYSTEM INFO. Note the current firmware version number. Select UPDATE located at the bottom of the screen. DO NOT stop the engine during the update process! It takes about 40 minutes for the update to occur. Good thing gas prices are cheap now, eh?

Once the update is complete, the system will reboot either to a Disclaimer screen or the Home screen. It is normal for the screen to go black several times during this process. You can now go to SYSTEM INFO to confirm that you have a new version of the firmware. Once verified, navigate to CONNECTIVITY in the Setup menu of your head unit. Turn ON 'Enable Android Auto' or turn ON 'Enable Apple CarPlay' (depending on your phone type).

For Android phones, download the Android Auto app from the Play Store and follow instructions for that app.

To reactivate UVO, press the UVO hard key on the head unit, and select Parking Minder.

Last edited by ecanderson; 12-22-2018 at 09:46 AM.
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post #10 of 45 (permalink) Old 12-22-2018, 09:40 AM Thread Starter
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For what it's worth, to get the Android Auto version update, my firmware was updated to version ST.UM.USA.E512.160627 (dated from 19 July 2016). So I'd expect something in that date range for other 2016 vehicles as well.

Here is another page you might wish to reference https://owners.kia.com/us/en/uvo-availability.html which specifies the following, which gives you some leverage in getting help from Kia. Bold highlight is added by me:

Purchase/lease of a new 2016 Kia Sorento vehicle with UVO eServices includes a complimentary 10 year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 10 year UVO eServices subscription expires, your access to UVO eServices will immediately terminate. Use of UVO eServices is subject to agreement to the UVO Privacy Policy available at https://owners.kia.com/us/en/privacy-policy.html and Terms of Service available at https://owners.kia.com/us/en/terms-of-service.html. UVO eServices transferrable to subsequent owner during the original UVO eServices service term. Only use UVO eServices when safe to do so. UVO eServices App is available from the App Store or Google Play™ Store. Kia Motors America, Inc. reserves the right to change or discontinue UVO eServices at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. UVO eServices features may vary by model, model year, and trim level. Features and specifications are subject to change. For more on details and limitations, visit https://owners.kia.com or your authorized Kia dealer. Google and logos are trademarks of Google, Inc. App Store is a service mark of Apple, Inc.
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