Anybody Made Apple Carplay Upgrade Work? - Kia Forum

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post #1 of 24 (permalink) Old 01-31-2018, 04:56 PM Thread Starter
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Anybody Made Apple Carplay Upgrade Work?

I just went through the god awful Apple Carplay upgrade ritual. When it finally finished I get this error message:

Failed to Authenticate Navigation


The website says if this happens, do it all again. Arggg. I've now done it three times and still the same error message.

Has anybody made this upgrade work?
.


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Last edited by i_am_jim; 01-31-2018 at 04:58 PM.
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post #2 of 24 (permalink) Old 01-31-2018, 07:07 PM
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Yes, I did it when it first came out no problem. Are you using the SD card out of the Sorento?
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post #3 of 24 (permalink) Old 01-31-2018, 07:12 PM Thread Starter
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No. It was suggested by a KIA representative that I use a different card in case it went wrong -- which is has.
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post #4 of 24 (permalink) Old 01-31-2018, 07:34 PM
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Quote:
Originally Posted by i_am_jim View Post
No. It was suggested by a KIA representative that I use a different card in case it went wrong -- which is has.
.
That's why it's not working. The way the update from Kia works that you download is that you have to use the card in the car. The SD card has an encrypted portion on it that authorizes the map. A regular SD card will be missing this and it cannot be copied from card to card.
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post #5 of 24 (permalink) Old 01-31-2018, 08:04 PM Thread Starter
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First, as I explained, a KIA Representative told me to use any card but the original.
Second, given that this failed I'm not going to gamble with the original card. If it fails, I'm without a navigator. Apple CarPlay isn't important enough to take that risk.
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post #6 of 24 (permalink) Old 01-31-2018, 08:18 PM
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Don't know what you mean by "kia representative", but if you mean someone at the dealer or service department, you might want to look for a second opinion..
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post #7 of 24 (permalink) Old 01-31-2018, 08:31 PM
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Quote:
Originally Posted by i_am_jim View Post
First, as I explained, a KIA Representative told me to use any card but the original.
Second, given that this failed I'm not going to gamble with the original card. If it fails, I'm without a navigator. Apple CarPlay isn't important enough to take that risk.
.
It failed because you used a non-supported card. The person that told you to use a different card is wrong. The instructions on the web site tell you to use the card from the car for a reason. The card in the car contains the authorization necessary to use the map. Any plain old SD card does not. The authorization portion of the card is not affected by the upgrade. This is how they prevent people from copying and sharing the maps. Your other option is to purchase a new map card (www.mapnsoft.com) and that will come with the updated software to support Android Auto and CarPlay.
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post #8 of 24 (permalink) Old 01-31-2018, 08:53 PM
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Worked for me. 2016 SXL. I even did it while driving. I downloaded the installer to my laptop. Updated the card in my laptop via the program. Then stuck it in and let it upgrade while I was driving. No issues and it was fine before I got home. And that's not the recommended way to do it but the car works fine without the head unit and it took about 20-30 minutes. I wasn't going to leave the car running as they suggest just to update. Hence why I drove home after work.
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post #9 of 24 (permalink) Old 02-01-2018, 06:09 AM
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Installed Android auto 2 days ago,no problem.Up and running
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post #10 of 24 (permalink) Old 02-01-2018, 07:49 AM Thread Starter
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Originally Posted by eflyguy View Post
Don't know what you mean by "kia representative", but if you mean someone at the dealer or service department, you might want to look for a second opinion..
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Last edited by i_am_jim; 02-01-2018 at 07:53 AM.
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