Sorrento Navigation Stuck on Caution Screen - Can TSB ELE036 (SA124) Solve It? - Page 2 - Kia Forum

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post #11 of 12 (permalink) Old 09-20-2018, 04:36 PM
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Unhappy GPS screen frozen

Same thing....GPS opening screen frozen...bottom buttons unavailable (not illuminated)

90k miles

dealer did a re-boot....nothing

could it maybe be something simple like a bad ground ?...if so ...where is the ground ? can a consumer access it ?

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post #12 of 12 (permalink) Old 09-21-2018, 01:43 PM
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Originally Posted by Baritonejack View Post
Same thing....GPS opening screen frozen...bottom buttons unavailable (not illuminated)

90k miles

dealer did a re-boot....nothing

could it maybe be something simple like a bad ground ?...if so ...where is the ground ? can a consumer access it ?
No, others have a display message so the power circuit is complete. You can try here for repairs or replacement: https://www.cd4car.com/ or go with an aftermarket unit.
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