Brakes, ESC Light and Passenger Air Bag Light All fixed but.... - Kia Forum

 
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post #1 of 7 (permalink) Old 06-05-2008, 10:07 AM Thread Starter
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Brakes, ESC Light and Passenger Air Bag Light All fixed but....

Just wanted to let you know that the dealer "fixed" the brake problems. By fixed, they turned down the rotors....but at least they're smooth now, though I expect the problem to return.

They also fixed the ESC sensor. They had to pull the entire steering column out to replace that sensor. So the light "ESC OFF" stays off (meaning ESC is engaged) until I push the ESC OFF button.

Airbag light... seems there isn't a problem...you just have to sit right in the seat and the light "Passenger AirBag OFF" light goes out. Kind of annoying that if your not sitting correctly the light comes on.

But now I've been back and forth in and out of the dealer for a check engine light that keeps coming on. Something to do with the Gas tank EVAP Canister and filter. This has been three times back into the dealer and they can't fix it correctly. Talked with Kia National and the DPSM (District Parts and Service Manager)and they will send out there own field tech to evaluate the problem.

I'm also going to talk with a Lemon Law Lawyer today to see what my rights are. This sucks because I love this truck. But this is entirely inconvenient to drive 37 miles (this is the closest Kia dealer) each way only to have the check engine light come back on.

My patience is now running very thin.

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post #2 of 7 (permalink) Old 06-05-2008, 09:55 PM
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well in certain cases evap leaks are hard to find. and why would you call a lawyer if kia is sending out an engineer to figure out the problem. lemon law is for when the dealer is not trying to or refusing to fix the car. it is against the law for them to try and make you pay for the repair if it is under warranty.
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post #3 of 7 (permalink) Old 06-10-2008, 12:50 PM Thread Starter
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Kia has sent out a field tech from NJ (I'm in Boston MA.) and he is looking at the car now.

I talked with a lawyer because I want to understand my rights. Lemon Law is not meant for when a dealer doesn't/won't work on your car. The lemon law is there for cars that continuously comes up with the same problem. If your vehicle goes to get fixed more than three times for the same problem, the car could be considered a lemon.

I agree that evap problems can be hard to find.

This is a major burden as this is our only car. So we've had to juggle between us how and when to drop it off, and to ask friends for help. This is 6 times total we've dropped the Sortie off.
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post #4 of 7 (permalink) Old 06-10-2008, 03:32 PM
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I'd very calmly let them know that you have exhausted all your patience and now feel the need to go the legal route if they do not improve the reliability of your vehicle, and hopefully this will signal to them that you're serious and know your legal rights.

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post #5 of 7 (permalink) Old 06-10-2008, 03:35 PM
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Originally Posted by Xsoldier2000 View Post
Just wanted to let you know that the dealer "fixed" the brake problems. By fixed, they turned down the rotors....but at least they're smooth now, though I expect the problem to return.
I would not accept machining the rotors (reducing their life expectancy) on a new car - I'd insist on new rotors.

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post #6 of 7 (permalink) Old 06-10-2008, 11:55 PM
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Quote:
Originally Posted by Xsoldier2000 View Post
Kia has sent out a field tech from NJ (I'm in Boston MA.) and he is looking at the car now.

I talked with a lawyer because I want to understand my rights. Lemon Law is not meant for when a dealer doesn't/won't work on your car. The lemon law is there for cars that continuously comes up with the same problem. If your vehicle goes to get fixed more than three times for the same problem, the car could be considered a lemon.

I agree that evap problems can be hard to find.

This is a major burden as this is our only car. So we've had to juggle between us how and when to drop it off, and to ask friends for help. This is 6 times total we've dropped the Sortie off.

well i understand what you are saying, but what i meant is that maybe its not the car i believe its the dealership/technician. that car can not have six evapleaks. so i strongly believe it is incompatence of the technician. specially becuase he should have driven long enough it to make sure it was fixed. when you look at you old reciept for the unfixed repairs check to see of they have the milage in and milage out in should be a pretty big difference. but either way i think you need to talk to th general manager of the dealership about whats going on and get him to loan you a car untill yours is fixed
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post #7 of 7 (permalink) Old 06-10-2008, 11:59 PM
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as far as the rotors. if it has less than 12000 miles on it or is less than a year old they should have replaced your rotors not cut them. if it was a waranty repair you should get new pads and rotors thats what i would have done. i think you are just dealing with a crappy dealership and when you get the survey give them a really bad one becuase that is the worst thing you can do to a dealership is give them a bad survey.
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