I started to post here because of the problems I´ve been having with my car.
First of all I´m from EL SALVADOR (central america, between south and north america for the ones that don´t know where central america is)
My dealer is AUTOKIA SA DE CV which is managed by TOYOTA DIDEA (or simply DIDEA) which gives service through its car garage DIDEA TALLERES
Well, told that I can continue with what I was going to tell you:
I bought my KIA RIO 2005 LS WAGON (best known in the USA as rio cinco) in June 10th (it was a friday I will never forget it) and since the very first day I´ve been having problems with it.
The very same day I got it the AC was not functioning, I called the sales rep (his name was Enrique Gutierrez) and he told me to take my car to the garage to be checked. That night was raining and I wanted to use the AC for preventing stem in the windows.
The next day I took it to the garage and they found there were no electrical relays for the AC compressor and the condenser FAN of the receiver drier. Yes! my car came with missing components from factory!!!
Guess what? they didn´t have spare parts for the missing parts and they have to order them (I was going to wait a month for them) so I started to complain and they told me that my sales rep would solve the situation. He went to the parking lot where all the new cars were and open the hood of another car same as mine took the relays and gave them to me. Later he installed them in my car.
OK, you think this is enough or was the end of my problems with this car? NO!!!! this was just the begining.
I will list what I can remember (some of my problems HAVE NOT BEEN SOLVED YET!):
- I got changed the HO2S (heated oxigen sensor) both of them.
- I got cleaned the combustion chamber (they had it 43 days. They even had to order a gasket for the cylinder head to Kia Guatemala because they didn´t have in stock)
Did I mention that I had no car while they were doing this?
- since the 1st month I started to notice a noise (nocking noise) and they keep saying is the gas the problem. But I use Esso or Texaco Premium and I know this is not the problem because I ask to other persons with the same car and none of them report the noise. I even drove a friends car (which he actually uses as taxi) and no noise but same car...huge difference.
- They changed the front pipe assembly from the exhaust system that goes after the manifold at the 3rd or 4th month beacuse it was vibrating and making a noise. To this date I don´t know why this part got damaged. (time without my car: 2 weeks)
- My car started to lost power suddenly and to this date (septemper the 3rd/2007) it continues to do it suddenly and ramdomly. It can pass weeks or months without the problem but then suddenly it looses power for no reason.
Did I mentioned I use Iridium spark plugs and that I already changed the plugs cable 2 times? (just to see if it improves condition) and once was under my cost!
- The ENGINE of my car was finally changed in february of this year after a Korean tech (Hyung Gyu Choi) came to my country in september of 2006 and heard the noise of the engine and some other problems I was having.
They changed the engine under warranty... do you think the problem was solved? NO I´m still having the same problems. knocking and loosing power!!!
- the clutch has been changed twice (2 times!!! can you beleive it? I´m actually using the 3rd one in 26 months!!!)
The first one was changed under warranty at the 14 months of having this beast because on oil seal allowed oil to the clucth causing slippage.
The second was changed 3 months ago and the warranty just covered the release bearing that was making noise.
- the power steering pump was changed too because of a noise in a belt.
I don´t remember what else has been changed but this car is a total mess and the dealer they don´t know how to "fix the problems right the first time"....
UPDATE:
Why I bought this piece of junk? because 7 years ago to be exact in November 4th /1999 I bought my first kia (which i still have ) and this KIA AVELLA DELTA (known and comercialized in the USA as Ford Aspire) was so damn good that I decided to put my trust again in this brand.
Would you beleive me if I tell you I´ve never had the necessity of changing the clucth to this car in 7 years????!!!!
But now I´m totally dissapointed...many people comes to me telling me to sell it but in the end if I sell it I will sell problems to the one that buys it and I could have problems for that too...
I have asked my dealer to replace my car thousands of times and already visited an office similar in my country to the BBB but they stand behind the dealer and do not respect the consumer. Laws are a *s*h*i*t* here!!!
What Kia should do is to find the problems and fix them.
Two techs have come from Korea to El Salvador and in half an hour they expect to resolve all the problems of the cars of their customers. You make an appointment and you take your car for the kia service clinic and voilá they expect to resolve all the f*u*c*ki*ng problems in their f*u*c*k*i*ng cars! 30 minutes!!! what a wonderful service!!!!!! the best part of all is that they don´t chew up a word of spanish just people like me that can speak a little english can go to them directly and expose the problems with the car
If you like to see my other posts go here:
http://www.kia-forums.com/1g-2g-2001...on-losing.html
http://www.kia-forums.com/1g-2g-2001...ing-power.html
http://www.kia-forums.com/1g-2g-2001...-my-lemon.html