Sevicing at Kia, or someplace better? - Page 2 - Kia Forum
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#11 (permalink) Old 02-23-2012, 12:10 PM
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No lecture just fact. And I don't work for Kia, just typing out what is fact as I said before.

Anyway you missed the points I made. ONLY a Kia dealer can carry out warranty work, your Bosch place cannot do warranty repairs even using Kia parts. Missing a body/paint inspection would not invalidate your mechanical warranty, how could it but it would certainly wipe loads of money off the cars value.

And why does everybody these days want to challenge stuff in small claims court, if you get the service and inspections carried out correctly there would be nothing to challenge. The Ł150 court fee is more than you will save by using Bosch.

Suggest you get a car from a manufacturer with a dealer closer next time.
I am so sorry Ceed 3. I should have made it crystal clear I hope am intelligent enough to know that warranty work is carried out the dealers who issued the guarantee. I had in mind servicing and wear and tear work done by mechanics that use more than spanners. You know, the type who can listen and evaluate and dare I say it, do not need a computer to tell them what to do. As to wiping money off the cars value, my cars run on average well past the time I need to consider resale value. Motorists come in different guises. It’s hard to rule for all by quoting a few golden facts. Sorry you don’t like small claims courts, they worked for me.
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#12 (permalink) Old 02-23-2012, 12:19 PM
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You have done your research Deeps I see, but my Pro ceed registers one hundred and ten miles to Inverness. Strangely my late Octavia agreed. Not used to you Experts slipping up like that.
You need to get a satnav, mine does it in 88 miles, (A837, B9176, and A9), you could save enough on fuel to pay for a proper service.

Last edited by deeps; 02-23-2012 at 12:23 PM.
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#13 (permalink) Old 02-23-2012, 12:50 PM
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Its still 110 miles each way in my book and two hundred and twenty miles in one day is a good drive for an eighty year old. My wife and I b&b for a night when we go shopping in Inverness. The drive in, all the frantic shopping and the drive back watching for deer were just a bit too much. Did it up to seventy eight though. Just had a thought, There are two ways to Inverness. One is slightly shorter, but its single track, you know, passing places, blind corners and fish lorries. Ugh! Perhapsthe AA is, like my sat nav, thinking shortes is fastest. Not true! I see Deeps, true to form, is onto the single track.

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#14 (permalink) Old 02-24-2012, 01:43 AM
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My wife and I b&b for a night when we go shopping in Inverness.
Why not get it serviced in Inverness during one of your shopping trips. Its a win win if you do it that way. You get your service done correctly, you get your body inspection carried out, you get any warranty work carried out and no costs of an additional trip, you are going anyway and if you speak nicely to the garage they will almost certainly drop you off in town and pick you up from the B & B if the garage is out of town.

Simples.
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#15 (permalink) Old 02-24-2012, 05:49 AM
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Cee'd 3,

Good Answer!

If you buy a NEW car then you need to think about warranty work, annual inspections etc.and distance to the main dealer is a major part of this buying process.

If you live so far from a main dealer then buy a car that's just out of warranty,take out warranty insurance - such as warranty direct - then you're covered for major problems and can use your nearest approved mechanic.

Since the OP goes to Inverness for shopping etc, then make it a mini holiday and get the vehicle sorted at the same time.
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#16 (permalink) Old 02-24-2012, 06:14 AM
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Why not get it serviced in Inverness during one of your shopping trips. Its a win win if you do it that way. You get your service done correctly, you get your body inspection carried out, you get any warranty work carried out and no costs of an additional trip, you are going anyway and if you speak nicely to the garage they will almost certainly drop you off in town and pick you up from the B & B if the garage is out of town.

Simples.
I can’t argue with your logic Ceed 3 on any point you make, perhaps one criticism. I did not have my service done correctly. I tried to explain before, I am uncomfortable with the service standard at Kia Inverness. A forgotten handbrake take up is quite forgivable, even after a 37500 service, but meeting the very young man who did my service explained quite a lot. The garage at Ullapool I will be using now has my complete trust and I know all the mechanics there. A big bonus point is no apprentices, only experienced mechanics. I appreciate young mechanics have to learn their trade and if properly supervised should be employed. Never the less, the first time I applied my handbrake after my three year service I thought, “time to go to Ullapool”. If I lose my guarantee I will not worry too much, from my experience up to now I feel it may be not worth the trouble
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#17 (permalink) Old 02-24-2012, 07:04 AM
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It appears to me that the time the previous posters have taken trying to explain the benefits of using the Kia network was a waste of their time when you now admit you had decided before posting you were going to Ullapool.

It is equally sad that you appear to have a big downer on apprentices and young mechanics. We were all young once and some of us were apprentices, if people had not given us a chance and trusted us there would be no qualified people out there today.

The next time you go shopping why not give the Kia garage in Inverness a chance to correct their mistake rather than just criticising them.

You have no doubt heard the old saying "the man who never made a mistake never did anything", was true years ago and is still true today. None of us are perfect, its how we correct our errors that matters sometimes.
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#18 (permalink) Old 02-24-2012, 02:27 PM
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It is equally sad that you appear to have a big downer on apprentices and young mechanics. We were all young once and some of us were apprentices, if people had not given us a chance and trusted us there would be no qualified people out there today.
The same could be said about medical students, I agreed to be a training aid for them when I was seriously ill in hospital. One day one of them may save my life.

Also sad that there does not seem to be a good word about anything in his posts.

I do concede that if I parked my car where he parks his and there was any doubt about my handbrake I would adjust it myself. As I have mine, and my dealer is only two miles away, (less hassle).

Last edited by deeps; 02-24-2012 at 03:23 PM.
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#19 (permalink) Old 02-24-2012, 02:51 PM
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Oh dear there I go again upsetting honourable members SWceed and Deeps. I promise I never intended to. Let me apologise by admitting I was utterly wrong to defend my corner and should, from the beginning, have bowed to your superior knowledge and blatantly obvious expertise. I was completely in the wrong and now I acknowledge it, to my eternal shame. I was wrong to assume the forum is a debating chamber and not a lecture room. I was wicked to want my car serviced by experienced mechanics and evil for hating apprentices, even though I was one myself for seven years. I must be more modest and learn to happily accept strings of platitudes. I must remember I should have retired my brain when I retired from teaching and learned to listen contentedly to people way above my station. I must learn not to have opinions that others more experienced than myself may find annoyingly incorrect. I admit I have no right to be wrong, in any sense, and should look up to others more blessed than I.
There now, I trust you feel completely vindicated and truly satisfied, I can write more if it appeals?
If it will make you feel happier today I tried to dry my wet bee keeping gloves as quickly as possible in my wife’s microwave. I only took a few seconds to have a drink of tea and my gloves had shrunk to baby size. There you are, I am utterly incompetent and the unhappy butt of my wife’s hysterical laughter. Actually I was laughing too. I know I am nothing special, but I can live with it.
I now happily retire from any further forum entries and consider myself utterly quashed.
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#20 (permalink) Old 02-24-2012, 03:01 PM
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Ah, you were a teacher, is that why you always come across as so patronizing?

Definately a "My opinion is right and yours is wrong" kinda guy arent you?

Now if you only keep to your word and retire from any further discussion i think we will all be happy.
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