Join Date: Nov 2009
Location: Rijeka, Croatia
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OK. Would this fairy tale suit you better:
"Kia is high class premium segment brand aimed towards hardcore car enthusiasts who are all about acceleration, braking, handling and looks, and truly LOVE thir cars. Kia is committed to the highest standards of excellence in customer care and attentively addresses every customer complaint, as evidenced by thousands of happy owners whose needs were taken care of immediately and even the smallest glitches remedied on spot. Kia's mission is to always go one step further in bringing the latest car technology and customer care advancements."
Kia is a modern version of cheap Korean car aimed at lesser-tier customers. Face it, in automotive world Kia is disposable-cup car brand, one notch above unknown and to the Western world obscure Chinese or Indian car brands.
What does everage person think when they hear KIA? Is it "cheap, Korean, unknown" or "reputable, performance, premium segment"?
Be honest to yourself, just for a second. If I am unfortunate enough to drive Kia, it does not mean that I have deceive myself thinking it is a Space Shuttle beacuse it is not.
To sum it all up: it is probably an EXCEPTION to get car cleaning in this segment along with regular service, Kia or not Kia, and not a rule. In fact, it is an EXCEPTION to get proper or ANY customer support AT ALL, as many have witnessed.
I will have 2-year service in a week and will be happy to report how it was - two Kia dealers/services went bankrupt in my town last year and I will go to the remaining, last one.
All of the above is a MUST and A RULE if you have 5 or 7 series BMW, Audi or Porsche. I wonder why.
p.s. Charlee: it IS you.
* Black Kia Pro`ceed Fresh LX 1.4 16v, 109 hp, Oct/2009.
* Just about enough engine power to move it around parking lot. >:)
Last edited by axy; 10-11-2011 at 04:38 AM.