Join Date: Jul 2010
Location: Mid Wales, UK
Drives: Kia cee'd '2' SW EcoDynamics MY11
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One thingto add even though its probably not the cause of your problems:
The Kia will refuse to lock the car if any door, the trunk or the bonnet is not closed properly.
Then you cant lock the car either by key or by remote.
I have been meaning to get back to this very helpful forum for a while now to feedback on my choice of vehicle.
I finally opted for a Kia Ceed 1.6 Crdi 3 5dr AUTOMATIC (diesel) last Autumn. I have experienced two separate problems as follows:
DOOR LATCH FAULT - Unable to open rear passenger door from inside
I had problems early on as passengers were unable to open a rear passenger door. After ruling out any child safety or door safety mechanism features, it was taken in and identified as a door latch problem. The latch was replaced without question and it resolved the problem. I suspect that the car was delivered with the fault already present as it was found the first time I carried a passenger.
DOOR LOCKING / UNLOCKING problem - unable to lock/unlock with remote key
In the last 4-6 weeks I have experienced the same problem as you have described above. The first time it happened, I was unable to lock the car with the remote key fob after parking it in a busy street. I thought that there was a problem with the battery in the remote key as I was able to lock it manually with the actual key in the door. However, when I returned home, I tried to lock/unlock the car with my spare remote which had never been used and was only a few months old, and the problem remained. I had to lock it manually again putting the the key in the lock.
The next day I checked again using my original remote and it worked perfectly. I was baffled but did not contact the dealer as it was a once off.
In the last 7-10 days, the same problem has reoccurred twice - making it 3 times in all now, so I will be contacting the dealer. As you rightly pointed out, as it appears to be an intermittent problem, it may be difficult to actually show the problem to the dealer.
I have noticed that whereas my sidelights usually go off automatically when I lock the car with the remote, when I have to lock it manually with the key in the door, this does not happen.
It is unfortunate that I have now experienced 2 problems with the vehicle in less than 6 months as, apart from that, I am very pleased and quite impressed with the car itself.
I will feedback again once I have spokento or visited my/a dealer.
I will be keen to hear if you have any further news too.
Thanks for your response Johan.
When one door is ajar the car attempts to lock and then unlocks again, resulting in a double "thunk" sound. The fault I have is that the car doesn't even attempt to lock or unlock. It's intermittent; happened yesterday and this morning. Of course it's behaving perfectly at the moment. I did manage to video it misbehaving though so I know I'm not going mad...
(BTW, just for info, the bonnet being open doesn't seem to prevent the car from locking, just the doors and tailgate.)
I know you DID say that this is not the cause of the existing problem, I'm posting this for the benefit of others.
Good description Ed.
About the bonnet; I have in the back of my head that I read this due to the alarm system. The alarm system should go of if the bonnet is opened. But then the alarm should not be able to activate with the bonnet open, hence the locking should be prevented. But I have not tested this myself. Mayby I should do that before stating it as a fact.
Hope you get your problems sorted...
If I remember right, you have to set the child locks, or twist your key in the side of the door to lock them? I would suggest also for locking the other doors that wont have it - try disconnecting the battery to disable the central locking, and then lock each door on its own with the key. that should keep you secure!
Have a look through the manual for the exact advise for the back doors!
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