Rear door wont shut. Door , speaker, and sunroof rattle. Tinting bubbled. Did I buy a - Kia Forum
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#1 (permalink) Old 01-07-2013, 12:35 AM
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Unhappy Rear door wont shut. Door , speaker, and sunroof rattle. Tinting bubbled. Did I buy a

A bit of a rant here, but I'm also curious if any other new Kia Sportage Platinum diesel automatic, owners have expereinced any of these issues.
When I picked up my brand new Sportage in August, I found that the rear passenger door did not close properly, and essentially needed a bit of a slam in order to get it to close. I left it with the Kia mechanics, and they said they were unable to fix it. I explained that I wanted it fixed under warranty. After about 3 days of to-ing and fro-ing (huge inconvenience for me to drop off and pick up during work hours), the mechanic managed to resolve the problem.

Second up was what appeared to be a faulty front passenger-side speaker. Songs that were a bit heavy on the bass would cause the speaker to rattle. Again it was back to the Kia mechanic to attempt to resolve. And again it was a couple of days of dropping off and hoping for the best. Upon collecting my Sportage the final time, it appeared that the speaker problem was now fixed! Cool! BUT, on the way home I found that the problem was in fact worse. Now the whole of the front passenger door rattles over every bump, and In addition to the rattling, I also found that the tinting that Kia put on the front windows was bubbling, and that would also need to be re-done. I returned the car again to the Kia mechanic for his repair. He said that in fixing the speakers he had dislodged a piece of plastic, and after another day in the workshop, it had been fixed, along with the window being re-tinted. All was good for about 2 weeks, when, you guessed it the passenger door started rattling again, and am now noticing that the driver door has also started to rattle.

Finally, there is a strange clicky rattle that has started. This rattle seems to be coming from the area between the windscreen and the sunroof.

Understandably I'm a bit depressed about the whole situation, and reluctant to take the car back to the same Kia dealer.

What are the thoughts on this forum? Is this normal? Should I persevere with repairs at the same dealership, or am I able to try another Kia dealership?

Thanks for any comments.
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#2 (permalink) Old 01-14-2013, 06:31 AM
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Ring Kia Australia and ask them to recommend another dealer and ask them to make a phone call and introduce you as someone who has endured crap so far and needs better treatment.

Pick up ours, new, on Friday.......
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